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Service Account Assistant

Strive Global Events, Cincinnati, Ohio, United States, 45208

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Company Description SkillBridge Academy is a forward-thinking organization dedicated to professional development, operational excellence, and structured growth. We are committed to building efficient systems, cultivating talent, and delivering high-quality results across all production and administrative processes. Our team values precision, collaboration, and continuous improvement. At SkillBridge Academy, we believe that strong operational foundations drive long-term success, and we invest in individuals who are eager to contribute to that mission.

Job Description The Service Account Assistant plays a vital role in supporting account operations and ensuring seamless coordination between clients and internal departments. This position requires strong organizational skills, attention to detail, and the ability to maintain accurate documentation while assisting in daily service processes. The ideal candidate thrives in a structured environment, values efficiency, and is committed to delivering high standards of administrative and client support.

Responsibilities

Assist in managing and maintaining client service accounts

Prepare and update account documentation, reports, and records

Coordinate communication between clients and internal teams

Support account managers with scheduling, follow‑ups, and documentation

Monitor service timelines and ensure timely task completion

Maintain accurate databases and filing systems

Contribute to process improvement initiatives

Qualifications

Strong organizational and time‑management skills

Excellent written and verbal communication abilities

High attention to detail and accuracy

Proficiency in Microsoft Office and general office systems

Ability to multitask and prioritize in a fast‑paced environment

Professional demeanor and collaborative mindset

Analytical thinking and problem‑solving skills

Additional Information

Competitive salary ($50,000 – $54,000 annually)

Structured career development and growth opportunities

Professional skill‑building programs

Supportive and collaborative team environment

Stable, full‑time position with long‑term advancement potential

Performance‑based recognition opportunities

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