Andersen Corporation Summary
At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live.
Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
Job Description Renewal by Andersen has an opportunity for a Service RSR to join our Greater Twin Cities team in Roseville! This role will focus on providing high-level customer service for internal partners and customers.
Responsibilities
Work with customers to resolve issues related to our product and warranty
Performs data entry and administrative tasks related to service work at Renewal by Andersen retail locations
Sorts, alphabetizes and files correspondence, forms, records, reports and other materials according to filing systems
Searches records and files for specific data
Performs routine typing or word processing of materials, including lists, envelopes and form letters
Maintains a general knowledge of RbA products/services, customers and delivery partners, technical and business tools, and department functions/KPIs
Qualifications
High school diploma or equivalent
Basic word processing and spreadsheet skills
Ability to develop and establish good interpersonal relationships
Demonstrates ability to work and contribute in a team environment
Good phone etiquette and verbal/writing skills
Customer orientation
Flexibility & positive outlook
Listening skills
Detail orientation
Pay Range $19.45 - $28.25
Culture And Benefits At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. Availability of benefits may differ by site or position.
401(k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing
Medical, Dental and Vision Coverage
Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave
Career Growth Planning & Nationwide Career Opportunities
PROFIT SHARING: In 2025 Andersen has set a profit-sharing target of $3,500 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
#J-18808-Ljbffr
Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector.
Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.
Job Description Renewal by Andersen has an opportunity for a Service RSR to join our Greater Twin Cities team in Roseville! This role will focus on providing high-level customer service for internal partners and customers.
Responsibilities
Work with customers to resolve issues related to our product and warranty
Performs data entry and administrative tasks related to service work at Renewal by Andersen retail locations
Sorts, alphabetizes and files correspondence, forms, records, reports and other materials according to filing systems
Searches records and files for specific data
Performs routine typing or word processing of materials, including lists, envelopes and form letters
Maintains a general knowledge of RbA products/services, customers and delivery partners, technical and business tools, and department functions/KPIs
Qualifications
High school diploma or equivalent
Basic word processing and spreadsheet skills
Ability to develop and establish good interpersonal relationships
Demonstrates ability to work and contribute in a team environment
Good phone etiquette and verbal/writing skills
Customer orientation
Flexibility & positive outlook
Listening skills
Detail orientation
Pay Range $19.45 - $28.25
Culture And Benefits At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. Availability of benefits may differ by site or position.
401(k) Plan, Employer Fixed Contributions & Company Matching
Profit Sharing
Medical, Dental and Vision Coverage
Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Life Insurance
Paid Time Off & Paid Holidays
Paid Maternity Leave & Paid Parental Leave
Career Growth Planning & Nationwide Career Opportunities
PROFIT SHARING: In 2025 Andersen has set a profit-sharing target of $3,500 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
#J-18808-Ljbffr