Warehouse Lead - Dallas Sales Center
Hormann Northwest Door LLC, Dallas, Texas, United States, 75215
Job Description
The Sales Center Warehouse Lead is responsible for a variety of warehouse tasks, including loading and unloading trucks and occasionally making deliveries as needed. This role requires leading and coordinating team activities, performing various tasks within the department, and ensuring efficient operations. Key responsibilities include inventory control, auditing, delegating tasks, establishing a cross‑functional team, and adhering to and distributing standard work procedures. Additional duties may be assigned as necessary.
Sales Center Warehouse Lead Responsibilities Customer Service
Address questions, and complaints.
Handle customer returns.
Develop and maintain a good rapport with customers.
Provide excellent customer service and maintain a positive company image.
Inventory Management
Maintain and count inventory.
Verify scrap levels and report daily.
Assure quality standards are met for finished products and elevate items needing QC or supervisory attention.
Shipping and Receiving
Prepare delivery documents, route sheets, and bills of lading.
Plan shipment loads to ensure timely departures.
Load and unload delivery vehicles.
Direct traffic on the shipping dock for UPS, FedEx, LTL, and customer pick‑ups.
Perform pre‑trip inspections of trucks and inform management of any issues.
Operate trucks safely, adhering to speed limits and traffic laws.
Warehouse Operations
Review production schedule and work orders for the day.
Ensure all moveable machinery is in working condition and raise repair needs.
Print daily expeditor sheets and communicate tasks to the team.
Monitor work area to ensure compliance with company policies and procedures.
Ensure the warehouse is clean, organized, and safe.
Perform heavy lifting as required.
Leadership and Coordination
Lead and coordinate warehouse activities.
Provide work direction, coaching, mentoring, and training opportunities.
Approve time off requests and timecards; write and administer performance reviews; administer corrective actions.
Help facilitate continuous change and implement new projects and tools.
Understand all tasks for each position to ensure thorough training and improvement.
Reporting and Communication
Report to the supervisor.
Communicate effectively with team members and other departments.
Develop and implement internal procedures and processes.
Who we are Hörmann is a premier manufacturer of steel, aluminum and custom wood garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and integrity. We offer a team‑centered environment, where each member’s unique knowledge, skills, abilities, and efforts define our success as a company.
Hörmann is an Equal Opportunity Employer with a diverse employment environment.
Hörmann is a drug‑free workplace. A pre‑employment drug test must be negative regardless of whether you live, test or plan to work in an area that permits legalized use of marijuana for either medical or recreational purposes.
All offers of employment will be contingent on successfully passing a criminal background check and a pre‑employment drug test.
Job type : Full‑time
Pay : $21.00 - $27.78
Benefits
401(k)
401(k) matching
Dental Insurance
Health Insurance
Health Savings Account
Life Insurance
Paid time off
Tuition reimbursement
Vision Insurance
Schedule
Day Shift
Monday to Friday
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Sales Center Warehouse Lead Responsibilities Customer Service
Address questions, and complaints.
Handle customer returns.
Develop and maintain a good rapport with customers.
Provide excellent customer service and maintain a positive company image.
Inventory Management
Maintain and count inventory.
Verify scrap levels and report daily.
Assure quality standards are met for finished products and elevate items needing QC or supervisory attention.
Shipping and Receiving
Prepare delivery documents, route sheets, and bills of lading.
Plan shipment loads to ensure timely departures.
Load and unload delivery vehicles.
Direct traffic on the shipping dock for UPS, FedEx, LTL, and customer pick‑ups.
Perform pre‑trip inspections of trucks and inform management of any issues.
Operate trucks safely, adhering to speed limits and traffic laws.
Warehouse Operations
Review production schedule and work orders for the day.
Ensure all moveable machinery is in working condition and raise repair needs.
Print daily expeditor sheets and communicate tasks to the team.
Monitor work area to ensure compliance with company policies and procedures.
Ensure the warehouse is clean, organized, and safe.
Perform heavy lifting as required.
Leadership and Coordination
Lead and coordinate warehouse activities.
Provide work direction, coaching, mentoring, and training opportunities.
Approve time off requests and timecards; write and administer performance reviews; administer corrective actions.
Help facilitate continuous change and implement new projects and tools.
Understand all tasks for each position to ensure thorough training and improvement.
Reporting and Communication
Report to the supervisor.
Communicate effectively with team members and other departments.
Develop and implement internal procedures and processes.
Who we are Hörmann is a premier manufacturer of steel, aluminum and custom wood garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability and integrity. We offer a team‑centered environment, where each member’s unique knowledge, skills, abilities, and efforts define our success as a company.
Hörmann is an Equal Opportunity Employer with a diverse employment environment.
Hörmann is a drug‑free workplace. A pre‑employment drug test must be negative regardless of whether you live, test or plan to work in an area that permits legalized use of marijuana for either medical or recreational purposes.
All offers of employment will be contingent on successfully passing a criminal background check and a pre‑employment drug test.
Job type : Full‑time
Pay : $21.00 - $27.78
Benefits
401(k)
401(k) matching
Dental Insurance
Health Insurance
Health Savings Account
Life Insurance
Paid time off
Tuition reimbursement
Vision Insurance
Schedule
Day Shift
Monday to Friday
#J-18808-Ljbffr