Retail Showroom and Sales Manager
Exceptional Dental, Washington, District of Columbia, us, 20022
Retail Showroom and Sales Manager
The full-time Retail Showroom and Sales Manager at Hitched is responsible for the overall success of the showroom and for ensuring that customers receive the excellent in-store shopping experience and customer service that the Hitched brand is known for. The role focuses on engagement ring sales, managing a team of jewelry sales associates, aiding upper management with driving appointments and maximizing revenue, and forming strategic local partnerships.
ESSENTIAL FUNCTIONS
Hire and train showroom staff
Manage team scheduling and maximize productivity
Manage team expenses and showroom budget
Meet directly with engagement customers and other high-end clientele
Meet or exceed sales goals and KPIs outlined by upper management
CRM management, pipeline management, and deal forecasting
Assist the operations team with order and inventory management
Create sales orders and complete cost of goods reportingGenerally, showcase a strong understanding of business fundamentals
Maintain a clean, sanitized, and organized showroom floor and storage room
Show leadership ability and capacity for growth beyond the showroom manager role
Perform other internal and showroom duties as needed
YOU ARE
A passionate advocate of the Hitched brand
Experienced in sales, customer service and retail management
Experienced in resolving unsatisfied customer issues or misunderstandings
Experienced in face-to-face, phone, and email communication etiquette
Experienced with Google Suite and comfortable with learning new software
Able to demonstrate a track record of improving sales figures and other KPIs
Knowledgeable of community events and other local happenings
Someone who can work independently and bring new ideas to the table
Available to work evenings and weekends on a full-time basis
Willing to go above and beyond to ensure goals are met
WE OFFER
$75K+ OTE
Competitive pay packages with uncapped commissions
Paid time off and sick leave
Medical, dental, and vision
401(k)
System and sales training
Jewelry education & training
Positive & safe work environment
Opportunity to grow within the company
Fully stocked kitchen with snacks & beverages
Quarterly company-paid team events
Hitched is closed 12/24 - 1/1 every year
Hitched employees can purchase jewelry at a discount
Hitched is an equal-opportunity employer
About Hitched Hitched was founded by husband and wife Christopher and Stephanie Sammons in 2018 as a way to provide couples with the convenience and affordability they found lacking at traditional jewelry stores. Our mission at Hitched is to provide our customers with a shopping experience that embodies everything a wedding band symbolizes - love, trust, partnership, and forever. Not only do we want you to love your ring, but we want you to love the process of shopping for it - which means trusting whom you are buying from and having the support you need while making one of the most special purchases of your life. We strive to form a lasting partnership with each and every one of our customers. From our thorough educational resources to our excellent customer service and lifetime warranty, we're here for you for the big day and forever after.
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ESSENTIAL FUNCTIONS
Hire and train showroom staff
Manage team scheduling and maximize productivity
Manage team expenses and showroom budget
Meet directly with engagement customers and other high-end clientele
Meet or exceed sales goals and KPIs outlined by upper management
CRM management, pipeline management, and deal forecasting
Assist the operations team with order and inventory management
Create sales orders and complete cost of goods reportingGenerally, showcase a strong understanding of business fundamentals
Maintain a clean, sanitized, and organized showroom floor and storage room
Show leadership ability and capacity for growth beyond the showroom manager role
Perform other internal and showroom duties as needed
YOU ARE
A passionate advocate of the Hitched brand
Experienced in sales, customer service and retail management
Experienced in resolving unsatisfied customer issues or misunderstandings
Experienced in face-to-face, phone, and email communication etiquette
Experienced with Google Suite and comfortable with learning new software
Able to demonstrate a track record of improving sales figures and other KPIs
Knowledgeable of community events and other local happenings
Someone who can work independently and bring new ideas to the table
Available to work evenings and weekends on a full-time basis
Willing to go above and beyond to ensure goals are met
WE OFFER
$75K+ OTE
Competitive pay packages with uncapped commissions
Paid time off and sick leave
Medical, dental, and vision
401(k)
System and sales training
Jewelry education & training
Positive & safe work environment
Opportunity to grow within the company
Fully stocked kitchen with snacks & beverages
Quarterly company-paid team events
Hitched is closed 12/24 - 1/1 every year
Hitched employees can purchase jewelry at a discount
Hitched is an equal-opportunity employer
About Hitched Hitched was founded by husband and wife Christopher and Stephanie Sammons in 2018 as a way to provide couples with the convenience and affordability they found lacking at traditional jewelry stores. Our mission at Hitched is to provide our customers with a shopping experience that embodies everything a wedding band symbolizes - love, trust, partnership, and forever. Not only do we want you to love your ring, but we want you to love the process of shopping for it - which means trusting whom you are buying from and having the support you need while making one of the most special purchases of your life. We strive to form a lasting partnership with each and every one of our customers. From our thorough educational resources to our excellent customer service and lifetime warranty, we're here for you for the big day and forever after.
#J-18808-Ljbffr