Position Summary
At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented.
As an Inbound Sales Specialist, you’ll be the go-to resource for customers, guiding them through the office furniture selection process, solving their challenges, and ensuring a seamless experience from first contact to post-sale support. You'll handle inbound inquiries via phone, chat, email, online forms, virtual meetings with clients, and in-person visits. You’ll work closely with internal teams, present office layouts over video calls, and follow up with clients to ensure satisfaction and drive repeat business. The Inbound Sales Specialist role is ideal for someone who thrives on helping others and excels at building lasting customer relationships.
What You'll Bring
Results-oriented and proactive with a strong drive to excel and achieve top performance
2+ years of experience in inside or outside sales
Mechanical knowledge sufficient to sell a technical, highly configurable product
Strong communication skills, both written and verbal. Able to competently and confidently present information to groups in person or via video meetings
Excellent computer skills and proficiency with sales and support software, such as HubSpot, Salesforce, Apollo or similar CRM and lead generation platforms
Bonus Points For
Bachelor’s degree in Business, Economics, Finance or Data Analytics
Familiarity with office furniture or ergonomic solutions and an understanding of product benefits and features
Prior sales experience in an ecommerce environment
What You’ll Do
Respond to customers across various channels, including phone, chat, email, virtual meetings with clients, and in-person visits
Assist customers with furniture selection and provide expert guidance to meet their unique needs and preferences
Provide accurate quotes, pricing, and proposals to potential customers based on their needs, negotiating as necessary to close deals
Prepare and deliver compelling sales presentations to showcase how the products and services can solve customer challenges
Maintain up-to-date and accurate records in the CRM, ensuring all customer interactions are logged
Collaborate with internal teams to ensure a smooth and accurate ordering process
Resolve customer issues and overcome challenges throughout the entire purchase and post-sale process
Follow up with existing clients to encourage repeat business and check on their satisfaction
Maintain relationships with existing customers to encourage repeat business, upsell additional products/services, and generate referrals
Adapt to changes in processes, products, and customer needs, providing flexibility and resilience
Benefits
A merit-based environment that rewards growth and accomplishment regardless of seniority
Generous paid time off
4% 401K company matching with instant vesting (after one year)
Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from)
Flexible spending account (FSA) for health care and child care costs
Company-paid & Supplementary Life Insurance; Long-term & Short-term disability
Free UPLIFT Desk (after one year)
50% discount on all UPLIFT products
Free healthy (and not so healthy) snacks and drinks
On-the-job training and skills development
A supportive and engaging work culture that promotes healthy living
Position Details
Compensation: $24/hr + Commission
Type: Full-time
Employee Status: Regular
Work Schedule: Monday - Friday, 8am-5pm or 9am-6pm, 40 hours per week
Location: Austin, Texas (100% On-site)
About UPLIFT Desk As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!
UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.
Award winning UPLIFT Desk is loved globally!
Rated Best Standing Desk by New York Times Wirecutter 9 years in a row
Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk
Google reviews - 4.9 rating with thousands of reviews
We value our environment
We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year
Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses
We use sustainable materials in our products. Some examples are:
Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour
Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents
Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life
Equal Opportunity Employer (EEO) UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.
To all recruitment agencies We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.
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As an Inbound Sales Specialist, you’ll be the go-to resource for customers, guiding them through the office furniture selection process, solving their challenges, and ensuring a seamless experience from first contact to post-sale support. You'll handle inbound inquiries via phone, chat, email, online forms, virtual meetings with clients, and in-person visits. You’ll work closely with internal teams, present office layouts over video calls, and follow up with clients to ensure satisfaction and drive repeat business. The Inbound Sales Specialist role is ideal for someone who thrives on helping others and excels at building lasting customer relationships.
What You'll Bring
Results-oriented and proactive with a strong drive to excel and achieve top performance
2+ years of experience in inside or outside sales
Mechanical knowledge sufficient to sell a technical, highly configurable product
Strong communication skills, both written and verbal. Able to competently and confidently present information to groups in person or via video meetings
Excellent computer skills and proficiency with sales and support software, such as HubSpot, Salesforce, Apollo or similar CRM and lead generation platforms
Bonus Points For
Bachelor’s degree in Business, Economics, Finance or Data Analytics
Familiarity with office furniture or ergonomic solutions and an understanding of product benefits and features
Prior sales experience in an ecommerce environment
What You’ll Do
Respond to customers across various channels, including phone, chat, email, virtual meetings with clients, and in-person visits
Assist customers with furniture selection and provide expert guidance to meet their unique needs and preferences
Provide accurate quotes, pricing, and proposals to potential customers based on their needs, negotiating as necessary to close deals
Prepare and deliver compelling sales presentations to showcase how the products and services can solve customer challenges
Maintain up-to-date and accurate records in the CRM, ensuring all customer interactions are logged
Collaborate with internal teams to ensure a smooth and accurate ordering process
Resolve customer issues and overcome challenges throughout the entire purchase and post-sale process
Follow up with existing clients to encourage repeat business and check on their satisfaction
Maintain relationships with existing customers to encourage repeat business, upsell additional products/services, and generate referrals
Adapt to changes in processes, products, and customer needs, providing flexibility and resilience
Benefits
A merit-based environment that rewards growth and accomplishment regardless of seniority
Generous paid time off
4% 401K company matching with instant vesting (after one year)
Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from)
Flexible spending account (FSA) for health care and child care costs
Company-paid & Supplementary Life Insurance; Long-term & Short-term disability
Free UPLIFT Desk (after one year)
50% discount on all UPLIFT products
Free healthy (and not so healthy) snacks and drinks
On-the-job training and skills development
A supportive and engaging work culture that promotes healthy living
Position Details
Compensation: $24/hr + Commission
Type: Full-time
Employee Status: Regular
Work Schedule: Monday - Friday, 8am-5pm or 9am-6pm, 40 hours per week
Location: Austin, Texas (100% On-site)
About UPLIFT Desk As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees!
UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies.
Award winning UPLIFT Desk is loved globally!
Rated Best Standing Desk by New York Times Wirecutter 9 years in a row
Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk
Google reviews - 4.9 rating with thousands of reviews
We value our environment
We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year
Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses
We use sustainable materials in our products. Some examples are:
Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour
Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents
Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life
Equal Opportunity Employer (EEO) UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status.
To all recruitment agencies We do not accept agency resumes. UPLIFT Desk is not responsible for any fees related to unsolicited resumes.
#J-18808-Ljbffr