Description
Anomaly Squared is looking for a Customer Connection Representative to join our dynamic team in the Outbound Insurance department. This full-time, remote position allows you to work from anywhere while providing a fantastic opportunity to engage with potential clients and help them understand our telecommunications services.
In this role, you will contribute to our mission by connecting with clients, addressing their inquiries, and supporting our sales team by transferring pre-qualified leads. Our vibrant company culture is not only professional but also super upbeat and fun, fostering a supportive environment where you can grow and thrive. We offer a competitive hourly wage ranging from $7.25 to $10.50, along with opportunities for professional growth within the organization.
Responsibilities
Engage with potential clients via phone to provide information about our services
Assist customers with inquiries and provide solutions to their needs
Support the sales team by transferring pre-qualified leads
Counter objections effectively to enhance customer engagement
Maintain detailed records of customer interactions
Collaborate with team members to improve service delivery
Participate in team meetings and training sessions
Continuously strive for improvement in customer satisfaction
Requirements
Must reside in one of the following US states: NC, KS, SC, GA, TX, OK
Ability to work in a fast-paced, team-oriented environment
Strong organizational skills and attention to detail
Must have a positive attitude and a passion for helping others
Excellent communication skills, both verbal and written
Ability to learn quickly and adapt to new situations
Familiarity with telecommunications services is a plus
Experience in customer service is preferred, but not required
#J-18808-Ljbffr
In this role, you will contribute to our mission by connecting with clients, addressing their inquiries, and supporting our sales team by transferring pre-qualified leads. Our vibrant company culture is not only professional but also super upbeat and fun, fostering a supportive environment where you can grow and thrive. We offer a competitive hourly wage ranging from $7.25 to $10.50, along with opportunities for professional growth within the organization.
Responsibilities
Engage with potential clients via phone to provide information about our services
Assist customers with inquiries and provide solutions to their needs
Support the sales team by transferring pre-qualified leads
Counter objections effectively to enhance customer engagement
Maintain detailed records of customer interactions
Collaborate with team members to improve service delivery
Participate in team meetings and training sessions
Continuously strive for improvement in customer satisfaction
Requirements
Must reside in one of the following US states: NC, KS, SC, GA, TX, OK
Ability to work in a fast-paced, team-oriented environment
Strong organizational skills and attention to detail
Must have a positive attitude and a passion for helping others
Excellent communication skills, both verbal and written
Ability to learn quickly and adapt to new situations
Familiarity with telecommunications services is a plus
Experience in customer service is preferred, but not required
#J-18808-Ljbffr