Overview
Position summary and responsibilities for a role at Walmart/Sam's Club. The description covers team collaboration, safety and service standards, sales and customer experience, and company values.
Responsibilities
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tools and supplies needs; lead tracking and monitoring of returns and special orders; operates cash registers and processes transactions; maintains accurate inventory, audit safety and compliance standards; reports complaints, safety hazards and problems with products, services and work areas; completes paperwork and documentation; ensures merchandise is packaged, labeled, and stored per policies; identifies member needs, assists with purchasing decisions, and resolves issues.
Be a Talent Ambassador: Acts as a brand advocate by valuing the members experience, modeling high quality service and products, and developing, influencing and inspiring others to work in a respectful, supportive, team-oriented style; understands roadblocks and assists in training team members.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans and applying them in executing business processes and practices.
Completes work assignments by using policies, data and resources; collaborates with managers, coworkers, customers and other partners; identifies priorities and deadlines; communicates progress and information; identifies opportunities for improvement and adapts to change, difficulties and feedback.
Respect the Individual: Embraces differences, creates a workplace where associates feel seen and connected, and helps attract top talent.
Respect the Individual: Works as a team, builds strong relationships, and communicates with impact, energy and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping develop and mentor others, recognizing contributions and accomplishments.
Act with Integrity: Maintains high standards of integrity, ethics and compliance, models Walmart values, supports goals of becoming a regenerative company, and holds oneself and others accountable.
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based on reliable information, balances short- and long-term priorities, and considers how one\'s work impacts the team and stakeholders.
Strive for Excellence: Displays curiosity, learns, takes calculated risks, and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements, embraces new technologies and skills, and supports others through change.
Benefits and Compensation
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO for vacation, sick leave, holidays, or other purposes; varies by job classification and tenure; information about PTO available at https://one.walmart.com/notices
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy reimbursement, and more
Live Better U is a company-paid education benefit program for associates; programs range from high school completion to bachelor\'s degrees, including English Language Learning and short certificates; tuition, books and fees paid by Walmart
The hourly wage range for this position is $19.00 to $27.00. The actual rate will equal or exceed the minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in specific circumstances, ranging from $0.35 to $3.00 per hour depending on schedule, facility, season, or work performed.
Qualifications Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver\'s license
18 years of age or older
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Auto service industry, Retail Experience
Location Primary Location: 4420 S SHERIDAN RD, TULSA, OK 74145-1122, United States of America
Policies Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Notes Live Better U is a company-paid education benefit program for associates in Walmart and Sam\'s Club facilities. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
Other The hourly wage range and additional compensation details are provided above. The description above is intended to outline the general nature of the role and is not an exhaustive list of duties.
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Responsibilities
Be a Team Member: Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training; adapts to new tools and encourages others to use them.
Be an Owner: Communicates equipment, tools and supplies needs; lead tracking and monitoring of returns and special orders; operates cash registers and processes transactions; maintains accurate inventory, audit safety and compliance standards; reports complaints, safety hazards and problems with products, services and work areas; completes paperwork and documentation; ensures merchandise is packaged, labeled, and stored per policies; identifies member needs, assists with purchasing decisions, and resolves issues.
Be a Talent Ambassador: Acts as a brand advocate by valuing the members experience, modeling high quality service and products, and developing, influencing and inspiring others to work in a respectful, supportive, team-oriented style; understands roadblocks and assists in training team members.
Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans and applying them in executing business processes and practices.
Completes work assignments by using policies, data and resources; collaborates with managers, coworkers, customers and other partners; identifies priorities and deadlines; communicates progress and information; identifies opportunities for improvement and adapts to change, difficulties and feedback.
Respect the Individual: Embraces differences, creates a workplace where associates feel seen and connected, and helps attract top talent.
Respect the Individual: Works as a team, builds strong relationships, and communicates with impact, energy and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping develop and mentor others, recognizing contributions and accomplishments.
Act with Integrity: Maintains high standards of integrity, ethics and compliance, models Walmart values, supports goals of becoming a regenerative company, and holds oneself and others accountable.
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent.
Serve our Customers and Members: Delivers results while putting the customer first.
Serve our Customers and Members: Makes decisions based on reliable information, balances short- and long-term priorities, and considers how one\'s work impacts the team and stakeholders.
Strive for Excellence: Displays curiosity, learns, takes calculated risks, and demonstrates courage and resilience.
Strive for Excellence: Drives continuous improvements, embraces new technologies and skills, and supports others through change.
Benefits and Compensation
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO for vacation, sick leave, holidays, or other purposes; varies by job classification and tenure; information about PTO available at https://one.walmart.com/notices
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy reimbursement, and more
Live Better U is a company-paid education benefit program for associates; programs range from high school completion to bachelor\'s degrees, including English Language Learning and short certificates; tuition, books and fees paid by Walmart
The hourly wage range for this position is $19.00 to $27.00. The actual rate will equal or exceed the minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in specific circumstances, ranging from $0.35 to $3.00 per hour depending on schedule, facility, season, or work performed.
Qualifications Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver\'s license
18 years of age or older
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Auto service industry, Retail Experience
Location Primary Location: 4420 S SHERIDAN RD, TULSA, OK 74145-1122, United States of America
Policies Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Notes Live Better U is a company-paid education benefit program for associates in Walmart and Sam\'s Club facilities. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to plan terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
Other The hourly wage range and additional compensation details are provided above. The description above is intended to outline the general nature of the role and is not an exhaustive list of duties.
#J-18808-Ljbffr