Head of Member Experience Strategy & Insights

A financial services organization in Indiana is seeking a Member Experience Strategy Lead responsible for guiding the enhancement of member experience through data analysis, partnerships, and strategy implementation. The role includes managing feedback systems and collaborating with leaders to connect insights to business outcomes. The ideal candidate has 3-6 years in customer service, a Bachelor's degree, and exceptional analytical skills. Competitive salary and benefits offered. #J-18808-Ljbffr