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Email Channel Operations Analyst

Remote Jobs, Des Moines, Iowa, United States, 50319

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Employer Industry: Financial Services

Why Consider This Job Opportunity

Salary up to $187,200 per year

Opportunity to participate in a bonus program based on performance

Flexible Time Off (FTO) policy allowing for paid time away from the office

Various work arrangements available: in-office, hybrid, and remote

Opportunity for career advancement and growth within the organization

Work with a forward‑thinking marketing operations team influencing broader initiatives

What to Expect (Job Responsibilities)

Define and manage the email channel strategy and roadmap in partnership with enterprise shared services

Audit processes to identify systemic QA issues and partner with teams to address recurring gaps

Analyze channel‑level performance data to surface optimization opportunities and improve customer experiences

Build and maintain RIS‑specific best practices, playbooks, and operating frameworks

Collaborate with enterprise brand, compliance, and deployment teams to reinforce governance expectations

What is Required (Qualifications)

Bachelor's degree or equivalent experience

4+ years in email marketing, marketing operations, or digital communications

Hands‑on experience with Salesforce Marketing Cloud or similar platforms

Strong analytical skills with proficiency in Excel and BI/visualization tools

Excellent communication skills with the ability to translate business needs into clear operational or technical requirements

How to Stand Out (Preferred Qualifications)

Advanced Salesforce Marketing Cloud experience (Journey Builder, Automation Studio, dynamic content)

Strong understanding of testing, measurement, and optimization for email journeys

Knowledge of email compliance requirements and deliverability best practices

Experience with email strategy, journey mapping, or customer experience governance

Background in matrixed or regulated industries (financial services, retirement, insurance)

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