UA Associate - Middle Markets (Los Angeles, CA or Irvine, CA)
Zurich Insurance Group, Los Angeles, California, United States, 90079
Overview
Zurich North America is hiring an experienced property and casualty UA Associate to join the Middle Markets team. As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks to effectively assess risk and grow your career.
Hybrid work arrangement At Zurich North America we acknowledge that work life balance and flexibility are a priority. The ZNA hybrid work model emphasizes flexibility, allowing employees to work in their preferred location while facilitating in-person connections and collaboration when meaningful. Occasional in-office attendance should be expected.
This is a hybrid work position; the candidate should be able to report into one of the following North American office locations: Los Angeles, CA or Irvine, CA.
Responsibilities
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages and exclusions, mandatory forms, etc., to accurately quote and issue policies.
Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
Responds to written, verbal, and telephone inquiries appropriately and on time under supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters.
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications
Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Knowledge of data collection and analysis
Microsoft Office experience
Preferred Qualifications
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Superior skills in relationship building and active listening with customers and coworkers
Customer service experience
Enjoys working with details and providing accurate data in a timely manner
Self-directed to meet deadlines
Multi-tasking skills
5% travel
Compensation and Benefits Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.
The pay range shown is a national average and may vary by location. For this position, the salary is $49,504 - $72,500 plus a short-term incentive bonus of 5%.
We offer competitive pay and comprehensive benefits for employees and their families. Total rewards information is available on request.
Why Zurich? Zurich values your ideas and experience. We offer growth, inclusion, and a supportive environment to help shape the future of insurance. Zurich North America is a leader in risk management with extensive expertise and coverage across industries.
Join us for a brighter future—for yourself and our customers.
EEO and Compliance Zuritz in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy, or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033.
Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location: Remote Working: Hybrid | Schedule: Full Time | Employment Sponsorship Offered: No
#J-18808-Ljbffr
Hybrid work arrangement At Zurich North America we acknowledge that work life balance and flexibility are a priority. The ZNA hybrid work model emphasizes flexibility, allowing employees to work in their preferred location while facilitating in-person connections and collaboration when meaningful. Occasional in-office attendance should be expected.
This is a hybrid work position; the candidate should be able to report into one of the following North American office locations: Los Angeles, CA or Irvine, CA.
Responsibilities
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages and exclusions, mandatory forms, etc., to accurately quote and issue policies.
Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
Responds to written, verbal, and telephone inquiries appropriately and on time under supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters.
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications
Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Knowledge of data collection and analysis
Microsoft Office experience
Preferred Qualifications
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Superior skills in relationship building and active listening with customers and coworkers
Customer service experience
Enjoys working with details and providing accurate data in a timely manner
Self-directed to meet deadlines
Multi-tasking skills
5% travel
Compensation and Benefits Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.
The pay range shown is a national average and may vary by location. For this position, the salary is $49,504 - $72,500 plus a short-term incentive bonus of 5%.
We offer competitive pay and comprehensive benefits for employees and their families. Total rewards information is available on request.
Why Zurich? Zurich values your ideas and experience. We offer growth, inclusion, and a supportive environment to help shape the future of insurance. Zurich North America is a leader in risk management with extensive expertise and coverage across industries.
Join us for a brighter future—for yourself and our customers.
EEO and Compliance Zuritz in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy, or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033.
Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location: Remote Working: Hybrid | Schedule: Full Time | Employment Sponsorship Offered: No
#J-18808-Ljbffr