Who we are
Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.
About the team Our Product Design team is a collaborative group of designers and researchers working together to deliver seamless customer experiences across Rover's platform. We partner closely with product management, engineering, data, operations, brand, and accessibility to build experiences that are intuitive, scalable, and customer-focused across web, iOS, and Android.
The Role This role will sit within (and be deeply connected to) our Training line of business — supporting how customers discover, book, and experience training, and how trainers deliver high-quality services through Rover. You’ll be the dedicated designer for this business, helping shape the product strategy and day-to-day experiences that enable Training to grow nationally.
Work hand-in-hand with product managers and engineers to establish product requirements, roadmaps, and user experiences
Run workshops and collaborate closely with product management to identify and define strategic product-investment opportunities that align with our key objectives
Partner with our UX Research team to conduct user research and usability testing throughout the product life-cycle, ensuring a seamless user experience
Employ a human-centered design approach, blending psychological insights, data, and user research to guide design decisions
Consistently integrate empathy and user insights into daily interactions with your team, championing the voice of our users
Take full ownership of your projects, actively seeking and incorporating feedback from peers, stakeholders and customers to enhance our community’s experience for both owners and sitters
Create engaging customer experiences from concept to engineering-ready deliverables
Work collaboratively with fellow designers to develop and refine our design system
Help shape the platform's long-term vision and user experience as part of a dedicated and dynamic design team
Establish and track customer experience metrics for your projects, ensuring alignment with our goals
Act as a mentor to more junior designers and team members
What we are looking for in you
5+ years of experience in UX/Product design
Track record of proven customer and business outcomes
Proficiency in design tools like Figma and other prototyping software
Experience across various UX design platforms, including web, mobile web, and native apps
Ability to effectively consolidate diverse stakeholder views to achieve aligned objectives and explore innovative solutions
Strong track record of collaborative work with creatives, utilizing excellent critical thinking skills
Data-driven design approach, with comfort in using business, product, and UX metrics to inform decisions
In-depth knowledge of UX research methodologies and a strong partnership approach with our growing UX Research team
Advocacy for lean design processes
Excellent communication skills with stakeholders, coupled with the ability to manage expectations and gracefully receive feedback
Commitment to producing high-quality, polished, and professional work
Bachelor’s degree in human-computer interaction, user experience design, or a related field, or equivalent professional experience
Proactive in identifying opportunities and proposing solutions within the team
We would love it if you also had
Experience with a two-sided marketplace
Experience with search platforms
Benefits
Competitive compensation
401k
Flexible PTO
Competitive benefits package, including medical, dental, and vision insurance
Commuter benefits
Bring your dog to work (and unlimited puppy time)
Doggy benefits, including $1000 toward adopting your first dog
Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
Regular team activities performed in person and virtually
Compensation
In the greater Seattle area the first year salary range is $140,761 -$179,228. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.
The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process
At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply.
Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.
We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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About the team Our Product Design team is a collaborative group of designers and researchers working together to deliver seamless customer experiences across Rover's platform. We partner closely with product management, engineering, data, operations, brand, and accessibility to build experiences that are intuitive, scalable, and customer-focused across web, iOS, and Android.
The Role This role will sit within (and be deeply connected to) our Training line of business — supporting how customers discover, book, and experience training, and how trainers deliver high-quality services through Rover. You’ll be the dedicated designer for this business, helping shape the product strategy and day-to-day experiences that enable Training to grow nationally.
Work hand-in-hand with product managers and engineers to establish product requirements, roadmaps, and user experiences
Run workshops and collaborate closely with product management to identify and define strategic product-investment opportunities that align with our key objectives
Partner with our UX Research team to conduct user research and usability testing throughout the product life-cycle, ensuring a seamless user experience
Employ a human-centered design approach, blending psychological insights, data, and user research to guide design decisions
Consistently integrate empathy and user insights into daily interactions with your team, championing the voice of our users
Take full ownership of your projects, actively seeking and incorporating feedback from peers, stakeholders and customers to enhance our community’s experience for both owners and sitters
Create engaging customer experiences from concept to engineering-ready deliverables
Work collaboratively with fellow designers to develop and refine our design system
Help shape the platform's long-term vision and user experience as part of a dedicated and dynamic design team
Establish and track customer experience metrics for your projects, ensuring alignment with our goals
Act as a mentor to more junior designers and team members
What we are looking for in you
5+ years of experience in UX/Product design
Track record of proven customer and business outcomes
Proficiency in design tools like Figma and other prototyping software
Experience across various UX design platforms, including web, mobile web, and native apps
Ability to effectively consolidate diverse stakeholder views to achieve aligned objectives and explore innovative solutions
Strong track record of collaborative work with creatives, utilizing excellent critical thinking skills
Data-driven design approach, with comfort in using business, product, and UX metrics to inform decisions
In-depth knowledge of UX research methodologies and a strong partnership approach with our growing UX Research team
Advocacy for lean design processes
Excellent communication skills with stakeholders, coupled with the ability to manage expectations and gracefully receive feedback
Commitment to producing high-quality, polished, and professional work
Bachelor’s degree in human-computer interaction, user experience design, or a related field, or equivalent professional experience
Proactive in identifying opportunities and proposing solutions within the team
We would love it if you also had
Experience with a two-sided marketplace
Experience with search platforms
Benefits
Competitive compensation
401k
Flexible PTO
Competitive benefits package, including medical, dental, and vision insurance
Commuter benefits
Bring your dog to work (and unlimited puppy time)
Doggy benefits, including $1000 toward adopting your first dog
Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
Regular team activities performed in person and virtually
Compensation
In the greater Seattle area the first year salary range is $140,761 -$179,228. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.
The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process
At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply.
Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.
We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#J-18808-Ljbffr