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Senior Product Designer II - Portal Designer

Yum! Brands, Plano, Texas, us, 75086

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About Byte by Yum! Byte by Yum! builds the technology platforms that power the world’s most iconic restaurant brands. Our products support millions of restaurant team members globally, enabling faster operations, better reliability, and consistent execution at scale.

Within Byte, the Smart Operations group focuses on the systems that run inside restaurants—where performance, reliability, and clarity matter more than novelty. This role sits within that group and partners closely with Product and Engineering to design mission‑critical operational software used in data‑rich system‑driven environments.

Role Overview We are hiring a

Senior UX Designer II (L9)

to serve as the

Lead Designer for Portal Core , embedded within the Portal Design team. This is a high‑end senior individual contributor role focused on shaping and delivering the core experiences that power discovery, navigation, onboarding, and cross‑product workflows across Byte Portal.

This role owns experience strategy and execution across Portal Core domains, partnering closely with Product, Engineering, Data, Operations, and above‑store stakeholders. The designer leads complex initiatives end‑to‑end, and influences experience quality and decisions across multiple teams. This person would report to the UX Design Manager for Smart Operations.

Qualifications Requirements

Experience & Expertise

5+ years of professional experience in UX or product design, with demonstrated ownership of complex, cross‑functional initiatives.

Proven ability to lead experience strategy and execution for a product or platform area with minimal supervision.

Strong systems thinking skills, with experience designing shared frameworks, workflows, or patterns that scale across teams or products.

Experience working within, or for, content management or authoring experiences that have relational databases, dashboards, and complex information architecture.

Craft & Execution

High bar for interaction design, information hierarchy, and usability.

Comfortable designing detailed flows, states, and edge cases for real‑world use.

Strong proficiency with modern design tools (e.g., Figma) and design documentation practices.

Collaboration & Communication

Demonstrated ability to partner deeply with Product and Engineering.

Clear communicator who can explain design rationale and tradeoffs to technical and non‑technical audiences.

Comfortable operating with autonomy and limited supervision within a defined product area.

Salary range: $125,000 - $145,000 + bonus eligibility

Responsibilities Experience Strategy & Problem Framing

Support and lead UX design for Portal Core, including navigation, discovery, onboarding, and shared workflow patterns that span Byte portal products.

Define and drive end‑to‑end UX across multiple concurrent workstreams, from early problem framing through delivery and iteration.

Partner with Product to shape requirements, challenge assumptions, and identify gaps or risks early.

Translate business and operational goals into coherent experience direction without over‑indexing on feature‑level design.

Design Execution & Systems Thinking

Design scalable, high‑fidelity design for data‑rich, content authoring, and workflow‑driven systems used by multiple personas.

Own end‑to‑end design across multiple Portal views and states, translating platform strategy and outcome‑driven goals into clear, scalable experience frameworks and interaction models.

Create interaction models, patterns, and frameworks that support consistency across the Portal experience.

Deliver production‑ready designs, specs, and prototypes that engineers can implement with confidence.

Cross‑Functional Collaboration

Act as the primary design partner for Portal Core Product and Engineering leads.

Facilitate design critiques, working sessions, and reviews to align across disciplines.

Communicate tradeoffs clearly, balancing usability, technical feasibility, and delivery constraints.

Ensure design intent and quality are preserved through implementation.

Quality, Accessibility, & Reliability

Design for operational environments where speed, legibility, and error recovery are critical.

Incorporate accessibility and usability best practices appropriate for shared, on‑premise systems.

Anticipate failure modes and “unhappy paths,” ensuring the system remains usable under stress or degraded conditions.

Identify experience gaps, fragmentation, or inconsistencies across the Portal and proactively drive convergence through reusable patterns and guidance.

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