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Event Manager

Troon, Brown Deer, Wisconsin, United States

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The Event Manager is responsible for planning, coordinating, and executing a wide range of member and private events at the country club, including golf tournaments, racquets events, aquatic programs, social gatherings, and special club functions. This role ensures exceptional member experiences through seamless event execution, strong cross‑department collaboration, and outstanding service standards.

Essential Duties

Plan, organize, and execute club-sponsored and private events, including golf tournaments, tennis and pickleball events, swim meets, poolside functions, social events, and holiday programming

Develop event timelines, layouts, run‑of‑show documents, and staffing plans

Runs weekly BEO meeting, key role in property communication for event execution

Serve as the primary point of contact for members, vendors, and internal departments for assigned events.

Oversee on‑site event execution to ensure smooth operations, service excellence, and member satisfaction

Creates events in ForeTees for members to register via website and app

Generates digital art for club events

Assists F&B Director with strategic sales program designed to meet/exceed the club’s sales and revenue goals in the areas of golf events, weddings and social events.

Work closely with Golf, Racquets, Aquatics, Food & Beverage, Facilities, and Member Services teams to align event goals and logistics

Assist Food & Beverage Director in developing event budgets, pricing, and cost controls

Track event revenue and expenses; ensure accurate billing and documentation

Maintain event calendars, contracts, and post‑event reports

Evaluate event success and provide recommendations for future improvements, send out post‑event surveys

Source, coordinate, and manage vendors such as entertainment, rentals, décor, and audio/visual

Regular and reliable attendance

Varies F&B roles in offseason not limited to: Manager on duty, server, hostess, busser for large events

F&B responsibilities in season not limited to: scheduling of banquet staff, event training with servers and bartenders

Qualifications

Bachelor’s degree in hospitality management, event management, or a related field preferred

3–5 years of experience in event planning, hospitality, or private club operations

Experience with sports‑related or recreational events strongly preferred

Strong organizational, communication, and leadership skills

Ability to manage multiple events simultaneously in a fast‑paced environment

Flexible schedule including evenings, weekends, and holidays

Physical Demands Frequently sits, talks, hears, uses hands. Regularly walks and stands. Occasionally reaches with hands and arms, stoops, kneels, crawls and crouches. Occasionally lifts up to 50 pounds.

Environment / Noise Noise level is moderate. Occasionally exposed to outside weather conditions.

Certificates / Licenses None required.

Specific Job Knowledge, Skills and Abilities Preferences

Ability to read and speak English (e.g. the associates are required to communicate with English‑speaking customers or co‑workers, the manuals for the equipment the associates may use are in English).

Excellent verbal and written communication skills.

Strong attention to detail, and exceptional organizational skills.

Ability to work independently with little or no supervision.

Excellent interpersonal and time management.

Knowledge of Foretees, Jonas, and Microsoft Office (or similar) applications is helpful.

Related experience involving food & beverage and catering sales is preferred.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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