Healthcare Customer Service Representative
Arizona Staffing, Tempe, Arizona, United States, 85281
Customer Service Representative
Schedule: Must be available to work a shift between 5am to 10pm M-SU (assigned an 8 hour shift with 2 days off) What You Will Do: As a Customer Service Representative you will provide support to members, providers, and pharmacies by answering questions related to prior authorizations, general benefits inquiries, and confidential information. Deliver high-quality customer service with strong attention to detail, ensuring accurate data entry and documentation across multiple systems. Performance is measured on quality and accuracy, with call volume typically ranging from 50100 calls per day depending on case complexity. Regularly utilizes multiple programs and systems to track information and maintain clear, accurate communication with customers. Qualifications: Must have 2 years of recent call center experience Job Type & Location
This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Tempe, AZ. Application Deadline
This position is anticipated to close on Mar 5, 2026. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Schedule: Must be available to work a shift between 5am to 10pm M-SU (assigned an 8 hour shift with 2 days off) What You Will Do: As a Customer Service Representative you will provide support to members, providers, and pharmacies by answering questions related to prior authorizations, general benefits inquiries, and confidential information. Deliver high-quality customer service with strong attention to detail, ensuring accurate data entry and documentation across multiple systems. Performance is measured on quality and accuracy, with call volume typically ranging from 50100 calls per day depending on case complexity. Regularly utilizes multiple programs and systems to track information and maintain clear, accurate communication with customers. Qualifications: Must have 2 years of recent call center experience Job Type & Location
This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits
The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Tempe, AZ. Application Deadline
This position is anticipated to close on Mar 5, 2026. About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.