Job Overview
The Senior Director of Operations is a highly versatile, financially disciplined operator who serves as an extension of the Vice President of Supply Chain & Operations. This role functions as a strategic problem-solver and execution lead across operations, supply chain, manufacturing, logistics, and cross-functional initiatives.
The ideal candidate is equally comfortable in spreadsheets and on the shop floor—able to translate financial targets into operational plans, identify risks before they materialize, and step into gaps wherever the business needs leadership. This role requires strong judgment, ownership mentality, and the ability to move seamlessly between strategy and execution.
About Unrivaled Teamwear
Unrivaled Teamwear serves as the parent company of Champion Teamwear, Gear for Sports, and Knights Apparel, each an industry leader in the sports and team apparel space. Our family of brands know what goes into great decorated garments, using top-quality fabrics and offering creative decoration options. Each brand offers customers a premier selection and exceptional service for all their sportswear needs, from t-shirts and caps to fleece, performance wear, and outerwear.
Primary Responsibilities/Accountabilities
Financial & Operational Leadership
- Manage operational financial performance, including budgets, forecasts, cost-to-serve, absorption, and productivity metrics.
- Partner with Finance to translate P&L targets into actionable operational plans and measurable KPIs.
- Identify improvement opportunities through labor optimization, capacity utilization, inventory turns, freight, duty, and overhead leverage.
- Lead financial analysis for make/buy decisions, capital investments, and process improvements.
Strategic Execution & Problem Solving
- Act as the VP’s delegate on high-priority initiatives, cross-functional projects, and urgent operational issues.
- Drive complex initiatives from concept through execution, removing obstacles and holding teams accountable to timelines and results.
- Lead root cause analysis for operational underperformance and implement corrective action plans.
- Serve as a stabilizing force during periods of change, growth, or disruption.
Supply Chain & Operations Oversight
- Support planning, sourcing, manufacturing, warehousing, and logistics functions to ensure alignment with service, cost, and capacity objectives.
- Monitor demand vs. capacity, order health, and execution risk; proactively recommend tradeoffs and mitigations.
- Improve operational cadence, reporting, and decision-making rhythms (weekly/monthly operating reviews, scorecards, dashboards).
- Champion continuous improvement, standard work, and scalable processes across the network.
Data, Systems & Analytics
- Build and maintain operational and financial models to support decision-making.
- Leverage ERP, planning, and reporting tools to improve visibility, accuracy, and accountability. Translate data into clear insights and executive-level narratives for leadership discussions.
Leadership & Influence
- Lead through influence across functions without direct authority when needed.
- Coach managers and teams to elevate financial acumen, operational discipline, and accountability.
- Serve as a trusted thought partner to the VP of Supply Chain & Operations and other senior leaders.
Key Success Metrics
- Achievement of cost, margin, and absorption targets
- On-time delivery and service level performance
- Inventory efficiency and working capital improvement
- Execution of strategic initiatives on time and within budget
Requirements
- 12+ years of experience in Supply Chain and Operations, with 8+ years in a leadership role
- Strong understanding of manufacturing, logistics, sourcing, and planning
- Bachelor’s degree in relevant field
- Demonstrated experience building operational and financial models
- Strong communications skills, from hourly operator to executive level
- High level of autonomy, ability to execute tasks with minimal oversight
- MBA and /or relevant certifications (Six Sigma, APICS, etc) are a plus
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the associate. Other duties will be assigned as needed.
EOE/AA: Minorities/Females/Veterans/Disabled
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing as well as participate in E-Verify.
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