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United States, Virginia, Richmond\nStarting Pay: $19.76 per hour

","descriptionText","Ticket/Gate Agent (Customer Service Agent) - RIC Delta Air Lines Writing & Editing Airport Customer Service United States, Virginia, Richmond Starting Pay: $19.76 per hour","shortDescription","location","Richmond, Virginia, United States, 23220","companyName","Delta Air Lines","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=E1A1BF24146900DC8C7469D58C64454F&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=AC9140DF9E2878157D1ED7687AF43BA9","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Delta Air Lines","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2704893399-ticket-gate-agent-customer-service-agent-ric","strippedDescription","Airport Customer ServiceUnited States, Virginia, Richmond\nStarting Pay: $19.76 per hour","parsedLocation",{"_466":467,"_468":469,"_470":471,"_472":194,"_473":194,"_474":475},"city","Richmond","state","Virginia","country","United States","street1","street2","postal_code","23220","displayPublishedAt","4 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Delta+Air+Lines","searchLocationPath","/jobs?location=Richmond%2C+Virginia%2C+United+States%2C+23220","searchTitlePath","/jobs?keyword=Ticket%2FGate+Agent+%28Customer+Service+Agent%29+-+RIC","featuredCompany",{"_425":489,"_15":374,"_490":428,"_74":-5,"_491":492,"_243":493,"_441":494,"_495":-5,"_496":497,"_498":-5,"_499":500,"_501":502,"_503":504,"_451":505,"_459":506,"_453":507},1072,"agency","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[512,521,530,540,549],{"_429":428,"_433":513,"_451":452,"_443":444,"_243":514,"_440":515,"_427":428,"_111":436,"_431":194,"_432":194,"_453":452,"_441":516,"_425":517,"_454":455,"_430":130,"_476":518,"_459":519,"_478":436,"_479":516,"_481":482,"_483":520,"_485":486},["D",1772294400000],"How You’ll Help Us Keep Climbing (Overview & Key Responsibilities)\nAt Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process. This position is an entry‑level position. Our leaders provide mentorship to help advance your career! Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.

Internal Movement Eligibility\nInternal Employees: Before applying for this position, please reference the company’s Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

Responsibilities

Owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have accurate travel documentation.

Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds.

Operating loading bridges.

Opening, closing, and securing aircraft doors.

Escorting unaccompanied minors and disabled passengers throughout the airport.

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

What You Need To Succeed (Minimum Qualifications)

Consistently prioritizes safety and security of self, others, and personal data.

Embrace diverse people, thinking, and styles.

Possesses a high school diploma, GED, or high school equivalency.

Is at least 18 years of age and has authorization to work in the United States.

Proficiency in English.

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.

Possess basic digital literacy.

Pass a physical ability test (PAT). You can prepare for the PAT by watching this video.

Pass a Customer Service Assessment.

Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal.

What Will Give You a Competitive Edge (Preferred Qualifications)\nN/A

Benefits And Perks To Help You Keep Climbing

Competitive salary, industry‑leading profit sharing program, and performance incentives.

401(k) with generous company contributions up to 9%.

New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).

In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12‑month period.

10 paid holidays per calendar year.

Birthing parents are eligible for 12-weeks of paid maternity/parental leave.

Non‑birthing parents are eligible for 2-weeks of paid parental leave.

Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.

Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back‑up care, and programs that help with loved ones in all stages.

Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

Domestic and International space‑available flight privileges for employees and eligible family members.

Career development programs to achieve your long‑term career goals.

World‑wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

Recognition rewards and awards through the platform Unstoppable Together.

Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

#J-18808-Ljbffr\n","How You’ll Help Us Keep Climbing (Overview & Key Responsibilities)\nAt Delta Air Lines, connection is at the heart of everything we do and guides ou...","Richmond, Virginia, United States, 23214",["B","2728185793"],"1 days ago","/jobs/2728185793-ticket-gate-agent-customer-service-agent-ric","/jobs?location=Richmond%2C+Virginia%2C+United+States%2C+23214",{"_429":428,"_433":522,"_451":452,"_443":523,"_243":524,"_440":525,"_427":428,"_111":436,"_431":194,"_432":194,"_453":452,"_441":516,"_425":526,"_454":527,"_430":130,"_476":518,"_459":528,"_478":436,"_479":516,"_481":529,"_483":520,"_485":486},["D",1772272800000],"Delta Air Lines, Inc.","How you'll help us Keep Climbing (overview & key responsibilities)\nInternal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.

This position is an entry‑level position. Our leaders provide mentorship to help advance your career!

Watch this job preview (https://www.youtube.com/watch?v=42AYeGKaVdA) to learn more about benefits and responsibilities of this career opportunity at Delta.

Internal Movement Eligibility\nInternal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

Our agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:

Owning the check‑in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation

Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds

Operating loading bridges

Opening, closing, and securing aircraft doors

Escorting unaccompanied minors and disabled passengers throughout the airport

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre‑employment screenings. All email communications with Delta’s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta’s recruitment team, you can contact candidatecare@delta.com .

What you need to succeed (minimum qualifications)

Consistently prioritizes safety and security of self, others, and personal data

Embrace diverse people, thinking, and styles

Possesses a high school diploma, GED, or high school equivalency

Is at least 18 years of age and has authorization to work in the United States

Proficiency in English

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation

Possess basic digital literacy

Pass a physical ability test (PAT). You can prepare for the PAT by watching this video (https://www.youtube.com/watch?v=PxpOIZPeSE8)

Pass a Customer Service Assessment

Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal

What will give you a competitive edge (preferred qualifications)

N/A

Benefits and Perks to Help You Keep Climbing\nOur culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry‑leading profit sharing program, and performance incentives.

401(k) with generous company contributions up to 9%.

New hires are eligible for up to 2‑weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).

In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12‑month period.

10 paid holidays per calendar year.

Birthing parents are eligible for 12‑weeks of paid maternity/parental leave.

Non‑birthing parents are eligible for 2‑weeks of paid parental leave.

Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.

Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back‑up care, and programs that help with loved ones in all stages.

Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

Domestic and International space‑available flight privileges for employees and eligible family members.

Career development programs to achieve your long‑term career goals.

World‑wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

Recognition rewards and awards through the platform Unstoppable Together.

Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Starting pay: $19.76 per hour

Delta Air Lines, Inc. is an Equal Employment Opportunity / affirmative action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

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United States, Michigan, Detroit\nStarting Pay: $21.26 per hour

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Airport Customer Service

United States, Michigan, Detroit

Starting Pay: $21.26 per hour

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Internal Movement Eligibility\nInternal Employees: Before applying for this position, please reference the companys Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.\nAt Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.\nEvery role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.\nThis position is an entry-level position. Our leaders provide mentorship to help advance your career!\nWatch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.\nOur agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:\nOwning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation.\nTagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds.\nOperating loading bridges.\nOpening, closing, and securing aircraft doors.\nEscorting unaccompanied minors and disabled passengers throughout the airport.\nScheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.\nDelta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre?employment screenings. All email communications with Deltas recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Deltas recruitment team, you can contact [email protected].

BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING

Our culture is rooted in a shared dedication to living our values Care, Integrity, Resilience and Servant Leadership every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:\nCompetitive salary, industry?leading pro?t sharing program, and performance incentives.\n401(k) with generous company contributions up to 9%.\nNew hires are eligible for up to 2?weeks of vacation. This is earned for use in the following vacation year (April 1 March 31).\nIn addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12?month period.\n10 paid holidays per calendar year.\nBirthing parents are eligible for 12?weeks of paid maternity/parental leave.\nNon?birthing parents are eligible for 2?weeks of paid parental leave.\nComprehensive health bene?ts including medical, dental, vision, short/long term disability and life insurance bene?ts.\nFamily care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back?up care, and programs that help with loved ones in all stages.\nHolistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.\nDomestic and International space?available flight privileges for employees and eligible family members.\nCareer development programs to achieve your long?term career goals.\nWorld?wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.\nBusiness Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.\nRecognition rewards and awards through the platform Unstoppable Together.\nAccess to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

Consistently prioritizes safety and security of self, others, and personal data.\nEmbrace diverse people, thinking, and styles.\nPossesses a high school diploma, GED, or high school equivalency.\nIs at least 18 years of age and has authorization to work in the United States.\nProficiency in English.\nStrong verbal and written communication skills using appropriate grammar, tone, and pronunciation.\nPossess basic digital literacy.\nPass a physical ability test (PAT). You can prepare for the PAT by watching this video.\nPass a Customer Service Assessment.\nAbility to hold airport specific requirements such as a SIDA Badge and Customs Seal.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

N/A

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