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Customer Service Representative

U-Haul, Farmington Hills, Michigan, United States

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Overview

Customer Service Representative role at

U-Haul . The position involves working as part of a supportive team to be the face of U-Haul service, assisting customers by inspecting and maintaining equipment, and using up-to-date technology to dispatch and return equipment. On-the-job education is offered. Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot, including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment). Drive a forklift (certification offered through U-Haul upon employment). Participate in ongoing U-Haul education through U-Haul University. Other duties as assigned. Minimum Qualifications

Valid driver’s license and the ability to maintain a good driving record. High school diploma or equivalent. Work Environment

The work involves moderate risks or discomforts which require special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals. Protective clothing or gear may be required. Physical Demands

The role requires some physical exertion, including long periods of standing or moving, reaching, and handling equipment weighing up to 50 lbs with or without assistance. Benefits

Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Seniorities

Entry level Employment type

Full-time Job function

Other Industries

Retail

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