Personal Lines Customer Service Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown
is seeking a
Personal Lines
Customer Service Representative
to join our growing team in
Meridian, ID ! The Personal Lines Customer Service Representative is a customer-focused insurance professional responsible for servicing inbound communications, processing policy changes, and quoting new or renewal business with multiple carriers to ensure optimal coverage and value for clients. Dedicated to accuracy, compliance, and continuous learning while providing timely support and coverage recommendations to enhance the customer experience.
How You Will Contribute
Service inbound calls, emails and daily tasks
Process endorsement requests
Quote new and/or renewal business with multiple carriers to find best value for clients
Make coverage recommendations to customers and cross-sell and upsell when necessary
Perform all clerical duties related to customer support
Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims
Utilizing an electronic filing manager to maintain company compliance
Attend training sessions, and courses to maintain up-to-date skills
Licenses And Certifications
Property & Casualty License, preferred
Skills & Experience To Be Successful
High school diploma or equivalent, required
6 months to 2 years of experience, required
Proficiency in Microsoft Office 365, requiredExceptional customer service and interpersonal skills, required
Experience with Agency Management Software, preferred
Demonstrates strong written and verbal communication skills
Teammate Benefits & Total Well-Being
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
#J-18808-Ljbffr
Brown & Brown
is seeking a
Personal Lines
Customer Service Representative
to join our growing team in
Meridian, ID ! The Personal Lines Customer Service Representative is a customer-focused insurance professional responsible for servicing inbound communications, processing policy changes, and quoting new or renewal business with multiple carriers to ensure optimal coverage and value for clients. Dedicated to accuracy, compliance, and continuous learning while providing timely support and coverage recommendations to enhance the customer experience.
How You Will Contribute
Service inbound calls, emails and daily tasks
Process endorsement requests
Quote new and/or renewal business with multiple carriers to find best value for clients
Make coverage recommendations to customers and cross-sell and upsell when necessary
Perform all clerical duties related to customer support
Maintain a concern for timeliness and completeness when interacting with clients and carrier personnel to minimize the potential for errors and omissions claims
Utilizing an electronic filing manager to maintain company compliance
Attend training sessions, and courses to maintain up-to-date skills
Licenses And Certifications
Property & Casualty License, preferred
Skills & Experience To Be Successful
High school diploma or equivalent, required
6 months to 2 years of experience, required
Proficiency in Microsoft Office 365, requiredExceptional customer service and interpersonal skills, required
Experience with Agency Management Software, preferred
Demonstrates strong written and verbal communication skills
Teammate Benefits & Total Well-Being
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
#J-18808-Ljbffr