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Lead Customer Service Representative

Circle K, Charlotte, North Carolina, United States, 28245

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Location: 4474 Randolph Rd, Charlotte, NC 28211.

Shift Availability

Flexible Availability

Job Type

Lead Customer Service Representative

Benefits

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability

Flexible Schedules

Weekly Pay

Large, Stable Employer

Fast Career Opportunities

Work With Fun, Motivated People

Task Variety

Paid Comprehensive Training

401K With a Competitive Company Match

Flexible Spending/Health Savings Accounts

Tuition Reimbursement

Key Responsibilities

Greet customers and provide a welcoming environment.

Operate the register and perform cashier duties.

Make purchase suggestions and promote products.

Assist with the food program as needed.

Lead shifts, providing entry‑level management experience.

Maintain store appearance inside and out, ensuring high standards.

Coordinate with team members to deliver fast, friendly service.

Maintain predictable onsite attendance and punctuality.

Skills & Qualities

Selling products to customers.

Providing excellent customer care.

Communicating efficiently and engaging in friendly conversation.

Performing at a quick pace while having fun.

Working as part of a team to accomplish daily goals.

Generating ideas to solve problems.

Thinking quickly and offering suggestions.

Leading a team of employees.

Leading entry‑level employee supervision.

Desired Experience

Retail and customer service experience.

Entry‑level management experience.

Sales associate or cashiering experience.

High School Diploma or equivalent.

Motivation to advance in your career.

Willingness to learn and have fun.

Physical Requirements

Ability to stand and/or walk for up to 8 hours.

Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift.

Occasionally lift and/or carry up to 60 pounds from ground to waist level.

Push/pull with arms up to a force of 20 pounds.

Bend at the waist with some twisting up to one hour a shift.

Grasp, reach and manipulate objects with hands; may require climbing a ladder to store or retrieve materials.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.

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