Customer Care Advocate | Leading Benefits Administration Team – Las Vegas, NV
We’re hiring a Customer Care Advocate to join a dynamic team in Las Vegas supporting retirement and health/welfare benefits. If you have at least 6 months of experience in customer service or benefits administration—and thrive in a fast-paced, client-facing environment—this contract role offers a great opportunity to grow and potentially transition into a permanent position.
Overview Role summary and location as described above.
Responsibilities
Provide customer service via phone, email, and in-person interactions
Maintain knowledge of assigned benefit plans
Administer retirement and health/welfare benefits
Update files and document system notes
Distribute regulatory communications
Initiate and follow up on Action Requests
Resolve complex issues and ensure customer satisfaction
Perform other duties as assigned
Qualifications
High school diploma or GED
6+ months of experience in customer service or benefits administration
Strong work ethic and team player mindset
Excellent communication and listening skills
Proficiency in MS Office
Experience in call center environments (claims, billing, or eligibility)
If you have an interest in the Onsite– Customer Care Advocate, please apply now!
Benefits Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Employment Opportunity Equal Opportunity Employer/Veterans/Disabled
Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
Fair Chance Act Notices The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Seniority level
Entry level
Employment type
Contract
Job function
Customer Service
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at LHH by 2x
Get notified about new Customer Service Representative jobs in Las Vegas, NV.
#J-18808-Ljbffr
We’re hiring a Customer Care Advocate to join a dynamic team in Las Vegas supporting retirement and health/welfare benefits. If you have at least 6 months of experience in customer service or benefits administration—and thrive in a fast-paced, client-facing environment—this contract role offers a great opportunity to grow and potentially transition into a permanent position.
Overview Role summary and location as described above.
Responsibilities
Provide customer service via phone, email, and in-person interactions
Maintain knowledge of assigned benefit plans
Administer retirement and health/welfare benefits
Update files and document system notes
Distribute regulatory communications
Initiate and follow up on Action Requests
Resolve complex issues and ensure customer satisfaction
Perform other duties as assigned
Qualifications
High school diploma or GED
6+ months of experience in customer service or benefits administration
Strong work ethic and team player mindset
Excellent communication and listening skills
Proficiency in MS Office
Experience in call center environments (claims, billing, or eligibility)
If you have an interest in the Onsite– Customer Care Advocate, please apply now!
Benefits Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Employment Opportunity Equal Opportunity Employer/Veterans/Disabled
Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
Fair Chance Act Notices The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Seniority level
Entry level
Employment type
Contract
Job function
Customer Service
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at LHH by 2x
Get notified about new Customer Service Representative jobs in Las Vegas, NV.
#J-18808-Ljbffr