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Customer Service Representative

Ferrari's Appliance, Naugatuck, Connecticut, us, 06770

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Benefits

Company parties

Free food & snacks

Free uniforms

Training & development

Responsibilities

Handle customer inquiries and complaints

Provide information about the products and services

Answer multi-line phone and schedule service calls

Document and update customer records based on interactions in QuickBooks system

Develop and maintain a knowledge base of the evolving products and services

Qualifications

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask, work in fast pace office setting

Positive and professional demeanor

Excellent written and verbal communication skills

Previous experience with Quickbooks and Google Calendar preferred

Must be able to commute to both locations

Compensation $25,000.00 to $38,000.00

Location 160 Rubber Avenue, Naugatuck, CT 06770 460 New Britain Avenue Newington, CT 06111

Skills

Build Rapport

Calendaring

Communication Skills

Customer Service

Data Entry

Multi Tasking

QuickBooks Software

Sales Experience

Fast Paced

Organized

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