Join PPG Aerospace's team in Indianapolis, IN as a Senior Customer Service Representative! You will be the main contact for our customers and will help ensure their satisfaction. This role involves order administration, distribution, communication, and supporting the sales team. It requires constant communication, diligence, and accuracy. If you are passionate about providing exceptional service and want to work for an industry leader, apply today!
Key Responsibilities
Respond promptly and professionally to customer inquiries, orders, and invoicing issues
Manage data entry and maintain accurate records
Issue customer quotes and manage sales orders
Communicate with customers and provide status updates
Perform purchase order reviews and resolve customer account inquiries
Use various computer packages including QAD, Excel (maintaining complex spreadsheets), and other Windows-based applications
Qualifications
Two (2) years minimum experience providing customer service in a corporate environment required
Experience providing customer service to businesses of all sizes from large corporations to small businesses preferred
Proficiency with ERP/MRP preferred
High school diploma or equivalent (GED)
Must be a U.S. Citizen or Permanent Resident
About Us Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
Benefits Benefits will be discussed with you by your recruiter during the hiring process.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace, continuous learning, and embraces diversity. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
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Key Responsibilities
Respond promptly and professionally to customer inquiries, orders, and invoicing issues
Manage data entry and maintain accurate records
Issue customer quotes and manage sales orders
Communicate with customers and provide status updates
Perform purchase order reviews and resolve customer account inquiries
Use various computer packages including QAD, Excel (maintaining complex spreadsheets), and other Windows-based applications
Qualifications
Two (2) years minimum experience providing customer service in a corporate environment required
Experience providing customer service to businesses of all sizes from large corporations to small businesses preferred
Proficiency with ERP/MRP preferred
High school diploma or equivalent (GED)
Must be a U.S. Citizen or Permanent Resident
About Us Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.
Benefits Benefits will be discussed with you by your recruiter during the hiring process.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace, continuous learning, and embraces diversity. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
#J-18808-Ljbffr