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Receptionist - State Farm Agent Team Member

Jimkrause, California, Missouri, United States, 65018

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Receptionist – State Farm Agent Team Member Full Time – Pasadena, CA

Compensation $25.00 per hour

Benefits

401(k)

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Role Description Jim Krause – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

Greet customers warmly in person and over the phone, directing them to the appropriate team members.

Manage appointment scheduling and office communications.

Assist in handling incoming inquiries and maintaining customer records.

Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

Provide excellent customer service and follow up on customers’ needs.

Handle billing and payment transactions with attention to detail.

Support the team with various administrative tasks, including managing email inboxes and projects.

Qualifications

Previous experience in a receptionist or customer service role.

Strong communication and interpersonal skills.

Excellent organizational and multitasking abilities.

Comfortable with engaging in sales conversations.

Basic computer skills, including Microsoft Office and CRM systems.

Must be able to obtain P/C and L/H licenses in the future.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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