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Lead Customer Service Representative

Circle K, New York, New York, United States

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Position:

Lead Customer Service Representative

at Circle K, Franklin, GA

Shift Availability: Flexible.

Job Type: Full/Part‑time role.

Benefits

Medical, Vision, Dental & Life Insurance

Short‑Term and Long‑Term Disability

Flexible Schedules

Weekly Pay

Stable, large employer

Career growth opportunities

Team‑oriented work environment

Task variety

Paid comprehensive training

401(k) with company match

Flexible Spending/Health Savings Accounts

Tuition reimbursement

Key Responsibilities You will greet customers, operate the register and cashier, make purchase suggestions, and sometimes work with our food program. You will lead shifts on a regular basis, gaining entry‑level management experience. You will work around the store, maintaining high appearance standards and providing fast, friendly service. You should provide regular and predictable on‑site attendance.

You will interact with many customers daily, working with an energetic team to accomplish daily tasks.

Required Skills

Selling products to customers

Providing excellent customer care

Strong communication and friendly conversation

Capacity to work quickly and enjoy a fast pace

Teamwork to accomplish daily goals

Problem‑solving and quick thinking

Leadership of a team of employees

Entry‑level employee supervision experience

Preferred Qualifications

Retail and customer service experience

Entry‑level management experience

Sales associate or cashier experience

High school diploma or equivalent

Motivation to advance career

Willingness to learn and have fun

Physical Requirements

Ability to stand/walk for up to 8 hours

Lift/carry up to 30 pounds for up to 30 minutes per shift

Lift/carry up to 60 pounds from ground to waist level occasionally

Push/pull with arms up to a force of 20 pounds

Bend at waist with some twisting up to 1 hour per shift

Manipulate objects with hands; possible ladder climbing

Equal Opportunity Employer Circle K is an Equal Opportunity Employer. The company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodations. Please inform the company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.

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