Customer Services Reps
Apitap, The All-In-One Digital Marketing Solution, Los Angeles, California, United States, 90079
Customer Service Representative – ApiTap
Welcome to ApiTap, the first, true all‑in‑one Social Commerce platform. ApiTap combines the best features of digital marketing, social media, and sales into one environment. It provides a wide range of features that cover the needs of most merchants, so you can easily close most sales with any merchant and build your revenue. From in‑store advertising and mobile marketing to enhanced print ads, direct sales, and customer messaging, merchants will have the product and service offering they need to take their business into the 21st‑century. We are looking for friendly, outgoing, confident, and innovative representatives that can handle one or more client chat sessions at a time, providing quick and accurate solutions to every client’s needs. DUTIES
Document all actions during chat sessions Respond to customer chat requests in a timely manner Must be proficient in reading and writing English. Must be able to work on a strict schedule. Must be able to work 8 am – 5 pm PST (Los Angeles Time). Skills
Data entry skills Guarantee customer satisfaction Handle tasks independently Type at speed – type texts accurately at a high speed Have computer literacy – utilize computers, IT equipment, Microsoft Applications technology in an efficient way Create solutions to problems Perform multiple tasks at the same time Tools
tawk.to – as a chat tool Skype & Microsoft Teams – for team communication Knowledge of operating Go-to-Meeting (scheduling presentations) Device Requirements
Laptop or PC with SSD, 4 GB RAM. Back‑up power supply for any power surge Back‑up ISP, like pocket wifi or another ISP Apply Here
Select the job you are interested in: Affiliate Sales, Customer Services Reps, Social Media Reps, Professional Writer/Marketing, Sales Account Admin. Seniority Level
Entry level Employment Type
Full‑time Job Function
Other Industries
Advertising Services
#J-18808-Ljbffr
Welcome to ApiTap, the first, true all‑in‑one Social Commerce platform. ApiTap combines the best features of digital marketing, social media, and sales into one environment. It provides a wide range of features that cover the needs of most merchants, so you can easily close most sales with any merchant and build your revenue. From in‑store advertising and mobile marketing to enhanced print ads, direct sales, and customer messaging, merchants will have the product and service offering they need to take their business into the 21st‑century. We are looking for friendly, outgoing, confident, and innovative representatives that can handle one or more client chat sessions at a time, providing quick and accurate solutions to every client’s needs. DUTIES
Document all actions during chat sessions Respond to customer chat requests in a timely manner Must be proficient in reading and writing English. Must be able to work on a strict schedule. Must be able to work 8 am – 5 pm PST (Los Angeles Time). Skills
Data entry skills Guarantee customer satisfaction Handle tasks independently Type at speed – type texts accurately at a high speed Have computer literacy – utilize computers, IT equipment, Microsoft Applications technology in an efficient way Create solutions to problems Perform multiple tasks at the same time Tools
tawk.to – as a chat tool Skype & Microsoft Teams – for team communication Knowledge of operating Go-to-Meeting (scheduling presentations) Device Requirements
Laptop or PC with SSD, 4 GB RAM. Back‑up power supply for any power surge Back‑up ISP, like pocket wifi or another ISP Apply Here
Select the job you are interested in: Affiliate Sales, Customer Services Reps, Social Media Reps, Professional Writer/Marketing, Sales Account Admin. Seniority Level
Entry level Employment Type
Full‑time Job Function
Other Industries
Advertising Services
#J-18808-Ljbffr