Location: Sanford, FL
Schedule: Monday-Friday+ rotating weekends
Pay: $16.00 to $17.00 hourly plus bonuses.
About Us:
Since 1986 American Air & Heat has been a value driven business. Focused on the mission of providing each client with prompt, professional and trustworthy information. Allowing each client to make the best decisions for their home, family and comfort, ensuring their 100% satisfaction.
Why join our team?
Competitive Pay
Weekly paycheck
Performance Bonus
Short & Long-Term Disability + Life Insurance
PTO
Employee Assistance Program
What You’ll do:
Handle inbound customer calls and convert them into scheduled appointments
Make outbound calls to schedule or follow up with customers
Ensure customer satisfaction through follow-up calls
Update customer records with accurate, timely information
Maintain communication with dispatch and management
Remain calm and professional under pressure
Other duties as assigned
What we are looking for:
Excellent verbal and written communication skills
Positive, professional, and friendly demeanor
Strong problem-solving and multitasking abilities
Self-motivated, organized, and team-oriented
High school diploma or equivalent (Associate’s or higher a plus)
Pre-Employment Requirements
All employment offers are contingent on successful completion of a criminal background check, drug screening, and motor vehicle report (if applicable). These are conducted in compliance with applicable laws and regulations.
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
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