Customer Service Representative page is loaded## Customer Service Representativelocations:
CZ Czechtime type:
Full timeposted on:
Posted 23 Days Agojob requisition id:
GY70030450**Customer Service Specialist****Location:** Prague, Czech Republic (Hybrid work arrangement)
**Full-time****About Goodyear**At Goodyear, we don’t just make tires — we shape the future of mobility. With over 120 years of innovation, we are one of the world’s leading tire companies, operating in more than 20 countries and serving millions of customers every day. Our success is built on collaboration, continuous improvement, and a passion for excellence. Joining Goodyear means becoming part of a global team where your ideas, skills, and ambition can make a real impact — on our business, our customers, and the world of mobility.**Why This Role Matters**As a **Customer Service Specialist**, you’ll be the voice of Goodyear for our customers and partners. You’ll ensure smooth order processing, accurate data management, and a high standard of service that strengthens relationships and drives customer satisfaction.**What You’ll Do**• Communicate with customers and partners via phone and email to resolve inquiries and issues
• Process and track orders with accuracy and attention to detail
• Manage and analyze customer data to ensure accuracy and efficiency
• Oversee the complaint and return process to ensure timely resolution
• Collaborate with internal teams (Sales, IT, Logistics) to improve processes and systems
• Test and support enhancements to our SAP and online platforms**What You’ll Bring****Basic Qualifications**• Minimum 1 year of experience in a customer service or administrative role
• High school diploma or higher education
• Native-level Czech (C2) and good command of English for internal communication
• Proficiency in MS Office, especially Excel and Outlook**Preferred Qualifications**• Experience working with SAP or similar ERP systems
• Strong problem-solving and multitasking skills
• Team-oriented mindset with a proactive, positive approach**What We Offer**• A stable position in an international company with daily use of English
• Hybrid work flexibility and a supportive, close-knit team culture
• Permanent employment contract with performance-based bonuses
• 5 weeks of vacation, 5 health days, Cafeteria benefits system
• Discounts on tires and gym memberships
• Meal allowance**#LI-AD4**Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.At Goodyear, we make life's connections easier every day.People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.Come discover the opportunities ahead with Team Goodyear.Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500.
When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation.Click here for more information about Equal Opportunity laws and
for related information.Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. #J-18808-Ljbffr
CZ Czechtime type:
Full timeposted on:
Posted 23 Days Agojob requisition id:
GY70030450**Customer Service Specialist****Location:** Prague, Czech Republic (Hybrid work arrangement)
**Full-time****About Goodyear**At Goodyear, we don’t just make tires — we shape the future of mobility. With over 120 years of innovation, we are one of the world’s leading tire companies, operating in more than 20 countries and serving millions of customers every day. Our success is built on collaboration, continuous improvement, and a passion for excellence. Joining Goodyear means becoming part of a global team where your ideas, skills, and ambition can make a real impact — on our business, our customers, and the world of mobility.**Why This Role Matters**As a **Customer Service Specialist**, you’ll be the voice of Goodyear for our customers and partners. You’ll ensure smooth order processing, accurate data management, and a high standard of service that strengthens relationships and drives customer satisfaction.**What You’ll Do**• Communicate with customers and partners via phone and email to resolve inquiries and issues
• Process and track orders with accuracy and attention to detail
• Manage and analyze customer data to ensure accuracy and efficiency
• Oversee the complaint and return process to ensure timely resolution
• Collaborate with internal teams (Sales, IT, Logistics) to improve processes and systems
• Test and support enhancements to our SAP and online platforms**What You’ll Bring****Basic Qualifications**• Minimum 1 year of experience in a customer service or administrative role
• High school diploma or higher education
• Native-level Czech (C2) and good command of English for internal communication
• Proficiency in MS Office, especially Excel and Outlook**Preferred Qualifications**• Experience working with SAP or similar ERP systems
• Strong problem-solving and multitasking skills
• Team-oriented mindset with a proactive, positive approach**What We Offer**• A stable position in an international company with daily use of English
• Hybrid work flexibility and a supportive, close-knit team culture
• Permanent employment contract with performance-based bonuses
• 5 weeks of vacation, 5 health days, Cafeteria benefits system
• Discounts on tires and gym memberships
• Meal allowance**#LI-AD4**Goodyear is one of the world's largest tire companies. It employs about 71,000 people and manufactures its products in 55 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to .
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.At Goodyear, we make life's connections easier every day.People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.Come discover the opportunities ahead with Team Goodyear.Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500.
When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation.Click here for more information about Equal Opportunity laws and
for related information.Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. #J-18808-Ljbffr