Logo
job logo

Customer Service Representative

Upstate Shredding, Rochester, New York, United States

Save Job

Overview

Weitsman Recycling is looking for a reliable and customer-focused

Customer Service Representative (CSR)

to serve as a key point of contact at our recycling facility. As a CSR, you will support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors. Key Responsibilities

Greet and assist customers and vendors in a courteous, professional manner Process transactions, invoices, and documentation accurately and efficiently Answer multi-line phones and respond to email inquiries Coordinate with scale operators, truck drivers, and yard staff to support daily workflow Maintain a clean, organized front desk and office environment Assist with administrative tasks including filing, data entry, and scanning Cross-train in other administrative roles for team support Qualifications

Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred Strong communication, multitasking, and time management skills High attention to detail and commitment to accuracy Proficiency with Microsoft Office (Word, Excel, Outlook) Ability to work in a high-volume, fast-paced environment High school diploma or GED required Why Join Us?

Competitive hourly pay $17.00 - $20.00 Full-time schedule with consistent hours Health, dental, vision, and retirement benefits Team-oriented environment with training and growth opportunities Company stability with a strong reputation in the recycling industry We are an Equal Opportunity Employer and committed to workplace safety and diversity. Details

Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Transportation, Logistics, Supply Chain and Storage Apply today to become part of a company that values hard work, integrity, and customer service excellence.

#J-18808-Ljbffr