Customer Service Representative – Remote
Menvos HR Consulting, New York, New York, United States
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely manner.
Resolve customer issues and escalate complex cases when necessary.
Provide accurate information about products, services, and company policies.
Maintain records of customer interactions in our CRM system.
Qualifications
High school diploma or equivalent.
Previous remote customer service experience is a plus.
Excellent communication and problem-solving skills.
Ability to work independently and manage time effectively.
Familiarity with CRM software and remote communication tools.
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Respond to customer inquiries via phone, email, and chat in a timely manner.
Resolve customer issues and escalate complex cases when necessary.
Provide accurate information about products, services, and company policies.
Maintain records of customer interactions in our CRM system.
Qualifications
High school diploma or equivalent.
Previous remote customer service experience is a plus.
Excellent communication and problem-solving skills.
Ability to work independently and manage time effectively.
Familiarity with CRM software and remote communication tools.
#J-18808-Ljbffr