Logo
job logo

Customer Service Representative

Dermatology Arts, Bellevue, Washington, us, 98009

Save Job

Dermatology Arts has been consistently rated the top dermatologist team in Washington State and the Bellevue/Seattle area for over ten years.

We are seeking a professional, highly motivated, service‑oriented, and experience‑driven employee to join our team as a Customer Service Representative in our Bellevue, WA office.

Our recent growth, even post‑COVID, has created an opportunity to expand our team. This position is best suited for an individual who maintains a friendly, personable disposition with a patient‑oriented mindset and can balance several tasks with outstanding attention to detail. We will consider applicants with prior experience, or new to healthcare who are eager to learn.

DUTIES

Welcoming and checking patients in and out

Scheduling and registering patients

Attending to phone calls and emails

Processing payments

Detailed documentation

Inputting and verifying insurance

Posting and allocating patient and insurance payments

Managing insurance claims and denials

Handling billing inquiries via phone and email

Assisting with monthly statements and follow‑up on unpaid balances

Supporting front office and general administrative tasks

QUALIFICATIONS

Exceptional empathy / communication skills

Strong written and spoken English skills

BA/BS preferred

Additional languages appreciated

Working knowledge of insurance plans also appreciated

Strong attention to detail

Organized

Ability to multitask

Benefits

401(k)

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule

8‑hour shift

Monday to Friday

Seniority level

Entry level

Employment type

Full‑time

Industries

Medical Practices

#J-18808-Ljbffr