GDI - Salesforce Architect
Great Day Improvements: A Family of Brands, Twinsburg, Ohio, United States, 44087
Overview
Great Day Improvements - Salesforce Architect (Twinsburg, OH / Hybrid)
In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct-to-consumer provider of premium home improvement products.
The company's family of brands includes Patio Enclosures®, Champion Windows and Home Exteriors®, Universal Windows Direct®, Apex Energy Solutions®, Stanek Windows®, Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, LeafGuard®, Englert®, and The Bath Authority.
With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the U.S. and Canada, Great Day Improvements ranks among the top home improvement companies nationwide and is one of the fastest-growing private companies in America.
Job Summary
We are seeking a Salesforce Architect to provide technical ownership and leadership for our Salesforce ecosystem, ensuring the platform remains scalable, secure, maintainable, and aligned to enterprise priorities. This role defines solution architecture, establishes platform standards, and enables consistent delivery across internal teams and implementation partners.
This position is a hands-on execution leader who partners closely with business leaders, engineering teams, and external vendors to translate priorities into well-designed solutions and drive work through completion. The Salesforce Architect removes delivery roadblocks, ensures high-quality releases, and maintains strong operational discipline across platform design, configuration, development, automation, integrations, and release governance.
In addition to delivery execution, this role strengthens architectural maturity through clear patterns, reusable standards, strong documentation, and consistent governance. The Salesforce Architect is accountable for platform health and delivery outcomes, with a focus on speed, consistency, reliability, and long-term supportability as Salesforce continues to scale across the organization.
Location:
Twinsburg, OH (Hybrid)
Responsibilities
Solution Architecture and Delivery Execution Own end-to-end solution architecture across Salesforce, ensuring designs are executable, scalable, maintainable, and aligned to platform standards. Lead technical design and working sessions to drive decisions, remove ambiguity, and keep delivery moving. Provide technical direction across configuration, automation, custom development, and ecosystem connectivity, ensuring solutions are built correctly the first time. Serve as the senior technical escalation point for complex Salesforce design decisions and cross-system issues. Strategy, Planning, and Architectural Direction
Provide strategic, technical, and operational leadership in support of business and technology transformation initiatives. Translate business capabilities and requirements into solution architectures that align with business strategy, technology standards, and platform guardrails. Define and document functional and non-functional requirements in partnership with business and delivery teams, including performance, scalability, security, monitoring, supportability, and operational readiness. Promote reuse and standardization across programs to accelerate responsible delivery and reduce long-term complexity. Stay current on emerging Salesforce capabilities, architecture patterns, and industry best practices, then recommend practical adoption aligned to business outcomes. Platform Standards, Governance, and Quality Controls
Establish and enforce platform standards and reference patterns across: Configuration, metadata, and naming conventions Automation strategy and guardrails Development of standards and code quality Environment strategy and release discipline Create and maintain architecture artifacts that drive clarity and execution, including: Reference architectures and solution patterns Systems models and workflow diagrams Data model standards and documentation Architecture decision records and design guidelines Validate solution compliance to standards and confirm delivered capabilities align with architectural intent. Document and enforce solution review processes to reduce rework, increase stability, and improve delivery consistency. Data Model Ownership and Reporting Readiness
Own Salesforce data model strategy, ensuring object design, relationships, and data integrity rules support both current execution and future scale. Drive consistency for field strategy, lifecycle management, validation rules, and extensibility patterns. Ensure architecture supports reporting reliability, analytics readiness, and consistent operational outcomes. Integration Architecture and Cross-System Alignment
Define integration patterns and standards that connect Salesforce to enterprise systems. Partner with the integration team to ensure stable connectivity, clear ownership boundaries, and reliable operations, including monitoring and error handling. Ensure cross-system designs avoid duplicated logic and enable consistent business process execution across platforms. Security, Compliance, and Risk Management
Own Salesforce security architecture standards, including sharing model, roles, permission sets, and data visibility controls. Partner with security stakeholders to ensure solutions align with enterprise security requirements and audit expectations. Proactively identify architecture risks and drive mitigation plans that prevent production instability and rework. Vendor Leadership and Partner Oversight
Provide technical direction and oversight to consulting partners and external delivery teams. Review partner solution designs and implementation work to ensure quality, scalability, maintainability, and standards compliance. Drive accountability for outcomes by raising risks early, resolving gaps quickly, and ensuring delivery stays aligned to expectations. Collaboration
Partner directly with business leaders to understand objectives, define success criteria, and drive decisions that keep delivery moving. Work closely with the internal teams to ensure requirements are actionable and aligned to scalable design standards. Support delivery teams through planning, execution, and release readiness, ensuring solutions are operationally complete and supportable post go-live. Qualifications
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, or equivalent experience. 10+ years of overall IT experience, including: 6+ years designing and delivering distributed systems, integrations, or middle-tier solutions 5+ years of Salesforce platform experience (configuration, data model, automation, security, and delivery leadership) 4+ years in Solution Architecture, Salesforce Architecture, or comparable technical leadership roles Proven ability to lead architecture across multiple initiatives, while driving execution to deliver business value. Strong technical depth in: Salesforce platform architecture and configuration standards Data modeling, validation strategy, and lifecycle governance Automation patterns and Flow strategy Security and access model design Custom development concepts (Apex, APIs, async processing, where applicable) Demonstrated experience designing Salesforce integrations with enterprise systems using APIs and middleware/iPaaS patterns. Strong ability to analyze complex cross-system issues and drive resolution through collaboration and architectural clarity. Strong documentation discipline, including producing and maintaining technical design artifacts, standards, and architecture diagrams. Experience working in Agile delivery environments, with strong release governance and operational readiness discipline. Salesforce certifications such as Application Architect, System Architect, Integration Architect, Data Architect, Sharing and Visibility Architect, Platform Developer I or II. Experience leading at least one end-to-end Salesforce implementation, including integrations with enterprise systems. Experience supporting continued maintenance of a Salesforce implementation, including change requests, optimizations, and new feature delivery. Familiarity with DevOps and release tooling (Jira, Azure DevOps, Git-based CI/CD). Experience in regulated or control-driven environments (ITGC, PCI, HIPAA, or similar), and comfort with change control and traceability. Experience with multi-org strategies, org consolidations, or large-scale segmentation patterns. Knowledge of common testing methodologies and quality assurance practices that ensure stable releases. Preferred Qualifications
Experience architecting CRM platforms in a high-growth, multi-business unit environment with competing priorities and shared governance. Proven Delivery in Salesforce at scale(multi-org, segmentation, or consolidation strategies) with strong platform guardrails. Experience building and enforcing DevOps and release discipline. Background in data governance and reporting readiness, including object strategy, lifecycle rules, and analytics enablement. Experience operating in control-driven environments with strong change control, traceability, and audit readiness. Prior leadership of vendors/partners with demonstrated ability to drive accountability, quality, and predictable delivery. Experience with performance/scalability tuning and operational monitoring practices for production stability. Competencies
Experience with performance/scalability tuning and operational monitoring practices for production stability. Architects scalable, maintainable Salesforce solutions while balancing speed of delivery with long-term supportability. Drives alignment through clarity, translating ambiguity into decisions, standards, and executable designs. Build strong governance and quality controls (patterns, reviews, documentation) that reduce rework and improve consistency. Leads cross-functional execution, unblocking teams and ensuring solutions are operationally complete at go-live. Designs secure, compliant architectures with disciplined access controls, risk identification, and mitigation planning. Thinks end-to-end across the ecosystem, aligning Salesforce with integration patterns and shared business process execution. Communicates complex technical choices simply and credibly to business leaders, delivery teams, and vendors. Holds a high bar for accountability, follow-through, and measurable outcomes in fast-moving environments. Success Measures
Deliver architecture that meets enterprise standards with minimal redesign and rework. Increase release reliability with fewer post-go-live defects and higher deployment success rates. Improve platform stability by reducing incidents, improving MTTR, and eliminating recurring production issues. Shorten time from intake to production through reusable patterns, clear decisions, and reduced ambiguity. Improve data integrity and reporting confidence by reducing exceptions and strengthening the CRM data model. Increase integration stability by reducing cross-system failures and improving monitoring and error handling. Maintain security and audit readiness through disciplined access controls, change control, and traceability. Improve partner performance by driving vendor accountability, quality, and predictable delivery outcomes. Increase stakeholder satisfaction through transparent prioritization, clear tradeoffs, and dependable execution.
GDI is an Equal Employment Opportunity Employer
#INDGDI
Great Day Improvements - Salesforce Architect (Twinsburg, OH / Hybrid)
In the 13 years since its founding, Great Day Improvements, LLC has grown rapidly toward its vision of becoming one of the largest home improvement companies in the U.S. Headquartered in Twinsburg, Ohio, Great Day Improvements is a $1.5 billion, vertically integrated, direct-to-consumer provider of premium home improvement products.
The company's family of brands includes Patio Enclosures®, Champion Windows and Home Exteriors®, Universal Windows Direct®, Apex Energy Solutions®, Stanek Windows®, Hartshorn Custom Contracting, Your Home Improvement Company, K Designers, LeafGuard®, Englert®, and The Bath Authority.
With an expanding workforce of more than 4,800 employees across 130 metropolitan markets throughout the U.S. and Canada, Great Day Improvements ranks among the top home improvement companies nationwide and is one of the fastest-growing private companies in America.
Job Summary
We are seeking a Salesforce Architect to provide technical ownership and leadership for our Salesforce ecosystem, ensuring the platform remains scalable, secure, maintainable, and aligned to enterprise priorities. This role defines solution architecture, establishes platform standards, and enables consistent delivery across internal teams and implementation partners.
This position is a hands-on execution leader who partners closely with business leaders, engineering teams, and external vendors to translate priorities into well-designed solutions and drive work through completion. The Salesforce Architect removes delivery roadblocks, ensures high-quality releases, and maintains strong operational discipline across platform design, configuration, development, automation, integrations, and release governance.
In addition to delivery execution, this role strengthens architectural maturity through clear patterns, reusable standards, strong documentation, and consistent governance. The Salesforce Architect is accountable for platform health and delivery outcomes, with a focus on speed, consistency, reliability, and long-term supportability as Salesforce continues to scale across the organization.
Location:
Twinsburg, OH (Hybrid)
Responsibilities
Solution Architecture and Delivery Execution Own end-to-end solution architecture across Salesforce, ensuring designs are executable, scalable, maintainable, and aligned to platform standards. Lead technical design and working sessions to drive decisions, remove ambiguity, and keep delivery moving. Provide technical direction across configuration, automation, custom development, and ecosystem connectivity, ensuring solutions are built correctly the first time. Serve as the senior technical escalation point for complex Salesforce design decisions and cross-system issues. Strategy, Planning, and Architectural Direction
Provide strategic, technical, and operational leadership in support of business and technology transformation initiatives. Translate business capabilities and requirements into solution architectures that align with business strategy, technology standards, and platform guardrails. Define and document functional and non-functional requirements in partnership with business and delivery teams, including performance, scalability, security, monitoring, supportability, and operational readiness. Promote reuse and standardization across programs to accelerate responsible delivery and reduce long-term complexity. Stay current on emerging Salesforce capabilities, architecture patterns, and industry best practices, then recommend practical adoption aligned to business outcomes. Platform Standards, Governance, and Quality Controls
Establish and enforce platform standards and reference patterns across: Configuration, metadata, and naming conventions Automation strategy and guardrails Development of standards and code quality Environment strategy and release discipline Create and maintain architecture artifacts that drive clarity and execution, including: Reference architectures and solution patterns Systems models and workflow diagrams Data model standards and documentation Architecture decision records and design guidelines Validate solution compliance to standards and confirm delivered capabilities align with architectural intent. Document and enforce solution review processes to reduce rework, increase stability, and improve delivery consistency. Data Model Ownership and Reporting Readiness
Own Salesforce data model strategy, ensuring object design, relationships, and data integrity rules support both current execution and future scale. Drive consistency for field strategy, lifecycle management, validation rules, and extensibility patterns. Ensure architecture supports reporting reliability, analytics readiness, and consistent operational outcomes. Integration Architecture and Cross-System Alignment
Define integration patterns and standards that connect Salesforce to enterprise systems. Partner with the integration team to ensure stable connectivity, clear ownership boundaries, and reliable operations, including monitoring and error handling. Ensure cross-system designs avoid duplicated logic and enable consistent business process execution across platforms. Security, Compliance, and Risk Management
Own Salesforce security architecture standards, including sharing model, roles, permission sets, and data visibility controls. Partner with security stakeholders to ensure solutions align with enterprise security requirements and audit expectations. Proactively identify architecture risks and drive mitigation plans that prevent production instability and rework. Vendor Leadership and Partner Oversight
Provide technical direction and oversight to consulting partners and external delivery teams. Review partner solution designs and implementation work to ensure quality, scalability, maintainability, and standards compliance. Drive accountability for outcomes by raising risks early, resolving gaps quickly, and ensuring delivery stays aligned to expectations. Collaboration
Partner directly with business leaders to understand objectives, define success criteria, and drive decisions that keep delivery moving. Work closely with the internal teams to ensure requirements are actionable and aligned to scalable design standards. Support delivery teams through planning, execution, and release readiness, ensuring solutions are operationally complete and supportable post go-live. Qualifications
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, or equivalent experience. 10+ years of overall IT experience, including: 6+ years designing and delivering distributed systems, integrations, or middle-tier solutions 5+ years of Salesforce platform experience (configuration, data model, automation, security, and delivery leadership) 4+ years in Solution Architecture, Salesforce Architecture, or comparable technical leadership roles Proven ability to lead architecture across multiple initiatives, while driving execution to deliver business value. Strong technical depth in: Salesforce platform architecture and configuration standards Data modeling, validation strategy, and lifecycle governance Automation patterns and Flow strategy Security and access model design Custom development concepts (Apex, APIs, async processing, where applicable) Demonstrated experience designing Salesforce integrations with enterprise systems using APIs and middleware/iPaaS patterns. Strong ability to analyze complex cross-system issues and drive resolution through collaboration and architectural clarity. Strong documentation discipline, including producing and maintaining technical design artifacts, standards, and architecture diagrams. Experience working in Agile delivery environments, with strong release governance and operational readiness discipline. Salesforce certifications such as Application Architect, System Architect, Integration Architect, Data Architect, Sharing and Visibility Architect, Platform Developer I or II. Experience leading at least one end-to-end Salesforce implementation, including integrations with enterprise systems. Experience supporting continued maintenance of a Salesforce implementation, including change requests, optimizations, and new feature delivery. Familiarity with DevOps and release tooling (Jira, Azure DevOps, Git-based CI/CD). Experience in regulated or control-driven environments (ITGC, PCI, HIPAA, or similar), and comfort with change control and traceability. Experience with multi-org strategies, org consolidations, or large-scale segmentation patterns. Knowledge of common testing methodologies and quality assurance practices that ensure stable releases. Preferred Qualifications
Experience architecting CRM platforms in a high-growth, multi-business unit environment with competing priorities and shared governance. Proven Delivery in Salesforce at scale(multi-org, segmentation, or consolidation strategies) with strong platform guardrails. Experience building and enforcing DevOps and release discipline. Background in data governance and reporting readiness, including object strategy, lifecycle rules, and analytics enablement. Experience operating in control-driven environments with strong change control, traceability, and audit readiness. Prior leadership of vendors/partners with demonstrated ability to drive accountability, quality, and predictable delivery. Experience with performance/scalability tuning and operational monitoring practices for production stability. Competencies
Experience with performance/scalability tuning and operational monitoring practices for production stability. Architects scalable, maintainable Salesforce solutions while balancing speed of delivery with long-term supportability. Drives alignment through clarity, translating ambiguity into decisions, standards, and executable designs. Build strong governance and quality controls (patterns, reviews, documentation) that reduce rework and improve consistency. Leads cross-functional execution, unblocking teams and ensuring solutions are operationally complete at go-live. Designs secure, compliant architectures with disciplined access controls, risk identification, and mitigation planning. Thinks end-to-end across the ecosystem, aligning Salesforce with integration patterns and shared business process execution. Communicates complex technical choices simply and credibly to business leaders, delivery teams, and vendors. Holds a high bar for accountability, follow-through, and measurable outcomes in fast-moving environments. Success Measures
Deliver architecture that meets enterprise standards with minimal redesign and rework. Increase release reliability with fewer post-go-live defects and higher deployment success rates. Improve platform stability by reducing incidents, improving MTTR, and eliminating recurring production issues. Shorten time from intake to production through reusable patterns, clear decisions, and reduced ambiguity. Improve data integrity and reporting confidence by reducing exceptions and strengthening the CRM data model. Increase integration stability by reducing cross-system failures and improving monitoring and error handling. Maintain security and audit readiness through disciplined access controls, change control, and traceability. Improve partner performance by driving vendor accountability, quality, and predictable delivery outcomes. Increase stakeholder satisfaction through transparent prioritization, clear tradeoffs, and dependable execution.
GDI is an Equal Employment Opportunity Employer
#INDGDI