About Tricension
Tricension is a technology consulting and software delivery firm focused on building and delivering high-quality digital solutions. We partner with organizations to execute complex software initiatives, from architecture and development to deployment and ongoing support, ensuring projects are delivered on time, at scale, and with measurable business impact.
About The Role
We are seeking a mid to senior Salesforce professional who operates confidently as both a
functional consultant and a business analyst
on client-facing Salesforce implementations. This role is ideal for someone who leads with business understanding first and Salesforce platform expertise second.
You should be comfortable owning discovery and solution design end-to-end, running client workshops, translating business needs into structured requirements, and advising on Salesforce configuration without supervision on platform fundamentals. The right candidate can independently guide clients from discovery through delivery and UAT.
Location & Work Model Kansas City, MO: This role follows a
hybrid model , with a mix of onsite and remote work based on client and team needs. Other U.S Cities: Low level of travel within the U.S.
may be required on occasion for client workshops or key project milestones. Travel is infrequent and planned in advance. LATAM: This role is
100% remote
for candidates based in Latin America. Key Responsibilities
Business Analysis & Discovery
Lead discovery sessions and requirements workshops with minimal oversight Elicit, document, and refine business requirements and user stories Map business processes and perform gap analysis Manage stakeholders across business and technical teams Support UAT planning, execution, and documentation Salesforce Solution Design
Own the functional design throughout the Salesforce implementation lifecycle Evaluate and recommend Salesforce features aligned to business goals Translate client needs into a prioritized, structured backlog Collaborate with developers on handoff for complex builds Consulting & Client Engagement
Act as a trusted advisor to clients in a consulting or professional services environment Manage multiple client engagements simultaneously Present solutions and recommendations to senior and executive stakeholders Communicate clearly and confidently, both verbally and in writing Required Qualifications
Salesforce Certified Administrator
(required) Salesforce Certified Business Analyst At least one consultant-level certification: Sales Cloud Consultant
or Service Cloud Consultant
3 to 5 years of Salesforce experience in client-facing implementations Proven experience running discovery and leading requirements independently Nice to Have
Salesforce Platform App Builder certification Nonprofit Success Pack (NPSP) Consultant certification Additional Salesforce cloud certifications aligned to practice verticals
Salesforce Configuration (Bonus, Not Required)
Experience with declarative configuration such as flows, page layouts, custom objects, and validation rules is a plus. However, this role prioritizes
strong business analysis and consulting skills . We have developers for complex builds, and candidates will not be screened out for limited configuration experience if they are strong consultants.
Tricension is a technology consulting and software delivery firm focused on building and delivering high-quality digital solutions. We partner with organizations to execute complex software initiatives, from architecture and development to deployment and ongoing support, ensuring projects are delivered on time, at scale, and with measurable business impact.
About The Role
We are seeking a mid to senior Salesforce professional who operates confidently as both a
functional consultant and a business analyst
on client-facing Salesforce implementations. This role is ideal for someone who leads with business understanding first and Salesforce platform expertise second.
You should be comfortable owning discovery and solution design end-to-end, running client workshops, translating business needs into structured requirements, and advising on Salesforce configuration without supervision on platform fundamentals. The right candidate can independently guide clients from discovery through delivery and UAT.
Location & Work Model Kansas City, MO: This role follows a
hybrid model , with a mix of onsite and remote work based on client and team needs. Other U.S Cities: Low level of travel within the U.S.
may be required on occasion for client workshops or key project milestones. Travel is infrequent and planned in advance. LATAM: This role is
100% remote
for candidates based in Latin America. Key Responsibilities
Business Analysis & Discovery
Lead discovery sessions and requirements workshops with minimal oversight Elicit, document, and refine business requirements and user stories Map business processes and perform gap analysis Manage stakeholders across business and technical teams Support UAT planning, execution, and documentation Salesforce Solution Design
Own the functional design throughout the Salesforce implementation lifecycle Evaluate and recommend Salesforce features aligned to business goals Translate client needs into a prioritized, structured backlog Collaborate with developers on handoff for complex builds Consulting & Client Engagement
Act as a trusted advisor to clients in a consulting or professional services environment Manage multiple client engagements simultaneously Present solutions and recommendations to senior and executive stakeholders Communicate clearly and confidently, both verbally and in writing Required Qualifications
Salesforce Certified Administrator
(required) Salesforce Certified Business Analyst At least one consultant-level certification: Sales Cloud Consultant
or Service Cloud Consultant
3 to 5 years of Salesforce experience in client-facing implementations Proven experience running discovery and leading requirements independently Nice to Have
Salesforce Platform App Builder certification Nonprofit Success Pack (NPSP) Consultant certification Additional Salesforce cloud certifications aligned to practice verticals
Salesforce Configuration (Bonus, Not Required)
Experience with declarative configuration such as flows, page layouts, custom objects, and validation rules is a plus. However, this role prioritizes
strong business analysis and consulting skills . We have developers for complex builds, and candidates will not be screened out for limited configuration experience if they are strong consultants.