Sales Associate III for - New York, NY, US - location
Tapestry, Inc., New York, New York, us, 10261
Overview
Part time Sales Associate – Coach House New York
Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
Creates short- and long-term strategies to achieve personal metrics and performance goals.
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
Represents Coach as a brand ambassador; demonstrates Coach’s Selling and Service expectations at all times.
Understands changes in local market with potential impact on business performance and supports execution of local sales strategies and tactics.
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on‑going productive relationships with customers.
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style.
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
Provides in‑depth product knowledge, including features, benefits, current offerings, and overall product value.
Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
Discusses product features and builds the sale by leveraging cross‑selling skills and abilities.
Cross‑sells and encourages beneficial product add‑ons that relate to the customer’s shopping needs.
Attends to the unique and individual shopping needs of each customer; works with multiple customers simultaneously and breaks away as appropriate.
Follows up with customers consistently and genuinely to influence/close the sale.
Flexes personal selling techniques to contribute to overall store financial results.
Builds lasting and loyal relationships with customers.
Leverages Coach’s tools and technology to support relationship building and clienteling efforts.
Creates enthusiasm and positivity for a shared vision and mission; promotes and endorses a team‑selling environment.
Fosters an environment of teamwork, trust and collaboration with internal and external customers.
Maintains a solution‑oriented, adaptable and flexible approach to changing business and store needs.
Welcomes feedback and adapts behaviors as appropriate; remains calm and professional at all times.
Daily Operations
Completes all daily operational tasks without negatively impacting service or Coach standards.
Makes sure the store (sales floor and backroom), cash wrap and visual merchandising comply with Coach standards consistently and in a timely manner.
Maintains a clean and tidy selling floor at all times.
Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures.
Replenishes inventory on the sales floor as needed.
Processes shipments, stocks shelves, and maintains strong organizational standards in the stockroom and on the sales floor.
Supports cash‑wrap when needed; efficiently processes customer transactions (purchase, return, exchange, found order, etc.).
Helps prepare the store by organizing functional areas, performing routine cleaning, and maintaining visual merchandising expectations.
Competencies
Drive for Results – consistently one of the top performers, very bottom‑line oriented.
Customer Focus – dedicated to meeting internal and external customer expectations.
Creativity – generates new and unique ideas and connects unrelated concepts.
Interpersonal Savvy – builds rapport, uses diplomacy and tact.
Learning on the Fly – quickly grasps new concepts and experiments for solutions.
Perseverance – pursues tasks with energy and drive, does not give up easily.
Dealing with Ambiguity – remains calm, shifts gears comfortably and handles risk and uncertainty.
Requirements
Experience: 1‑3 years of previous sales experience, preferably in a luxury retail environment.
Knowledge of fashion trends and market competition.
Education: High school diploma or equivalent; college degree preferred.
Technical: Cash register systems, basic computer skills (iPad/laptop, Mobile POS, internet), walkie‑talkie, price sheets.
Physical: Ability to lift up to 25 lbs regularly and up to 50 lbs for product transfers; must maneuver sales floor, shelves, and stockroom.
Schedule: Ability to work a flexible schedule, including nights, weekends, holidays, and high‑traffic retail days.
EEO Statement Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative action employer. All employment decisions are based on qualifications and not on age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected basis prohibited by applicable law. Visit Coach at
www.coach.com .
#J-18808-Ljbffr
Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
Creates short- and long-term strategies to achieve personal metrics and performance goals.
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity.
Represents Coach as a brand ambassador; demonstrates Coach’s Selling and Service expectations at all times.
Understands changes in local market with potential impact on business performance and supports execution of local sales strategies and tactics.
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on‑going productive relationships with customers.
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style.
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
Provides in‑depth product knowledge, including features, benefits, current offerings, and overall product value.
Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
Discusses product features and builds the sale by leveraging cross‑selling skills and abilities.
Cross‑sells and encourages beneficial product add‑ons that relate to the customer’s shopping needs.
Attends to the unique and individual shopping needs of each customer; works with multiple customers simultaneously and breaks away as appropriate.
Follows up with customers consistently and genuinely to influence/close the sale.
Flexes personal selling techniques to contribute to overall store financial results.
Builds lasting and loyal relationships with customers.
Leverages Coach’s tools and technology to support relationship building and clienteling efforts.
Creates enthusiasm and positivity for a shared vision and mission; promotes and endorses a team‑selling environment.
Fosters an environment of teamwork, trust and collaboration with internal and external customers.
Maintains a solution‑oriented, adaptable and flexible approach to changing business and store needs.
Welcomes feedback and adapts behaviors as appropriate; remains calm and professional at all times.
Daily Operations
Completes all daily operational tasks without negatively impacting service or Coach standards.
Makes sure the store (sales floor and backroom), cash wrap and visual merchandising comply with Coach standards consistently and in a timely manner.
Maintains a clean and tidy selling floor at all times.
Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures.
Replenishes inventory on the sales floor as needed.
Processes shipments, stocks shelves, and maintains strong organizational standards in the stockroom and on the sales floor.
Supports cash‑wrap when needed; efficiently processes customer transactions (purchase, return, exchange, found order, etc.).
Helps prepare the store by organizing functional areas, performing routine cleaning, and maintaining visual merchandising expectations.
Competencies
Drive for Results – consistently one of the top performers, very bottom‑line oriented.
Customer Focus – dedicated to meeting internal and external customer expectations.
Creativity – generates new and unique ideas and connects unrelated concepts.
Interpersonal Savvy – builds rapport, uses diplomacy and tact.
Learning on the Fly – quickly grasps new concepts and experiments for solutions.
Perseverance – pursues tasks with energy and drive, does not give up easily.
Dealing with Ambiguity – remains calm, shifts gears comfortably and handles risk and uncertainty.
Requirements
Experience: 1‑3 years of previous sales experience, preferably in a luxury retail environment.
Knowledge of fashion trends and market competition.
Education: High school diploma or equivalent; college degree preferred.
Technical: Cash register systems, basic computer skills (iPad/laptop, Mobile POS, internet), walkie‑talkie, price sheets.
Physical: Ability to lift up to 25 lbs regularly and up to 50 lbs for product transfers; must maneuver sales floor, shelves, and stockroom.
Schedule: Ability to work a flexible schedule, including nights, weekends, holidays, and high‑traffic retail days.
EEO Statement Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative action employer. All employment decisions are based on qualifications and not on age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, disability, marital status, military status, pregnancy, or any other legally protected basis prohibited by applicable law. Visit Coach at
www.coach.com .
#J-18808-Ljbffr