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Retail Sales Associate - 2410

Cash America Pawn, El Paso, Texas, us, 88568

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Overview

Full-Time Retail Sales Associate to join our team in pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The role involves working with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. Position and compensation:

We offer an hourly wage plus commission. Pay ranges and commission details are described below in the Commission Plan Information.

Responsibilities Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains the display of merchandise.

Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.

Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.

Answers incoming calls per company standards.

Effectively communicates to customers the legal aspects of pawn and buy transactions.

Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.

Partners with all employees to create a positive and memorable customer experience.

Completes the assigned training and performs other related duties as assigned.

Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds.

Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.

Ability to work with firearms and to become firearms certified.

Employees may assist customers on exterior areas or retrieve products stored in exterior storage.

Minimum Age: 18 years old

High School Diploma, GED, or equivalent experience

Strong desire to work, serve customers, work with people, and be team-oriented.

Ability to multi-task in a fast-paced environment and perform basic math calculations.

Cash handling experience is preferred.

Ability to work in multiple locations as needed and on a flexible retail schedule (including weekends and holidays).

Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply.

Commission Plan Information

The employee commission incentive plan is proprietary. Pawnbrokers have the potential to earn 2-8% commission based on the gross profit of personal performance. Applicants are provided with more details during the interview process.

Notes

The information in this description is not intended to be all-inclusive. Management may assign or reassign duties as needed. Duties and responsibilities may change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.

FirstCash 401K program is available to all employees 21 years of age (or older).

Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position.

Submission of your application confirms your opt-in to receive additional communications from FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe at any time.

FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of protected characteristics, with reasonable accommodations for qualified individuals with disabilities.

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