Spa Sales and Guest Service Associate
Hand & Stone Massage and Facial Spa - Mooresville, Mooresville, North Carolina, United States, 28115
Benefits
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Vision insurance
Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.
By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What sets Hand & Stone Apart:
Opportunity-
This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
Convenience –
We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
Training and Growth-
Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
Family Focused-
Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. LifeMart program benefits available in spas who partner with ADP.
Responsibilities
Meet membership and gift card sales targets
Detailed knowledge of the menu of services – don’t worry, we’ll train you!
Have excellent customer service to members and guests, while building relationships that last
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards, maintain a clean and tidy environment
Good verbal and written communication
Bring a positive and energetic attitude to the team
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned
What’s in it for you?
Competitive Compensation
- hourly wage $14 - $15 (depending on experience)
PLUS commissions
Contests
- do you want to put your sales skills to the test? See what we have in store!
Career Advancement
- You have the potential for rapid advancement, including management roles, based on performance.
Ongoing Training
- We are ALWAYS learning and improving.
Flexible Hours
- Whether you are working part-time or full-time, your busy lifestyle is on our mind!
Positive and Professional Work Environment
- We like to have fun and keep work interesting. We hope you do too!
Employee Discounts
- Who wouldn’t want discounts on products, services, AND gift cards?
Qualifications
Having a high school diploma or equivalent is required
Must be 18 years old or older
Must be exceptionally organized and have great attention to detail
Must be a strong team player with the ability to work independently with minimal supervision
#J-18808-Ljbffr
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Vision insurance
Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.
By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What sets Hand & Stone Apart:
Opportunity-
This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
Convenience –
We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
Training and Growth-
Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
Family Focused-
Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. LifeMart program benefits available in spas who partner with ADP.
Responsibilities
Meet membership and gift card sales targets
Detailed knowledge of the menu of services – don’t worry, we’ll train you!
Have excellent customer service to members and guests, while building relationships that last
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards, maintain a clean and tidy environment
Good verbal and written communication
Bring a positive and energetic attitude to the team
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned
What’s in it for you?
Competitive Compensation
- hourly wage $14 - $15 (depending on experience)
PLUS commissions
Contests
- do you want to put your sales skills to the test? See what we have in store!
Career Advancement
- You have the potential for rapid advancement, including management roles, based on performance.
Ongoing Training
- We are ALWAYS learning and improving.
Flexible Hours
- Whether you are working part-time or full-time, your busy lifestyle is on our mind!
Positive and Professional Work Environment
- We like to have fun and keep work interesting. We hope you do too!
Employee Discounts
- Who wouldn’t want discounts on products, services, AND gift cards?
Qualifications
Having a high school diploma or equivalent is required
Must be 18 years old or older
Must be exceptionally organized and have great attention to detail
Must be a strong team player with the ability to work independently with minimal supervision
#J-18808-Ljbffr