In Room Dining Server Pm

Overview We are looking for a friendly, positive, service-oriented, highly energetic and self‑motivated In‑Room Dining Server to join our team. Shifts typically begin at 4pm for PM shifts. This position's primary function is to prepare orders, set trays and deliver items to guest rooms in an attentive and efficient manner while adhering to the standards set by Hilton Brand Hotels and providing excellent quality service. To be successful in this role, you should have customer service skills and experience with food and beverage. Compensation for this role includes a base rate plus earned gratuities, which could result in pay in excess of $20/hour.

Responsibilities

Set tables and trays according to the type of food ordered and the brand's service standards

Perform opening and closing duties for in-room dining

Clean/remove trays from guest rooms and corridors

Serve guests their food & beverage in a prompt and courteous manner

Present accurate checks to guests and complete the payment process

Maintain knowledge of all food & beverage items and their specifications, including price, ingredients, etc.

Communicate with each guest to ensure satisfaction with the food & beverage provided

Maintain the cleanliness of work areas and ensure adequate stock of supplies

Ensure adequate and clear communication with the Culinary team

Perform any other duties as assigned by the supervisor on the property

Qualifications

Previous relevant experience preferred

Excellent communication skills

Ability to gauge customers' preferences

High school diploma; relevant training is a plus

Schedule

Evening shift

Holidays

Weekend availability

Experience

Food & Beverage: 1 year (Preferred)

Compensation $5 plus gratuities

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