Overview
We are seeking a Full-Time Retail Sales Associate to join our Team. Pay range: $12.00 to $15.00 per hour. We offer a commission structure that pays you for every transaction you process. Our associates can earn up to 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate.
Position Type:
Full-Time Pawnbroker / Retail Sales Associate
Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.
The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on factors such as location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport and provide appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with policies and regulations.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Completes the assigned training successfully.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, and lifting).
Ability to work with firearms and to become firearms certified.
Employees may assist customers on the exterior of the building or retrieve products from exterior storage areas.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations based on business needs.
Flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit of personal performance. More details are provided during the interview process.
Notes The information contained in this description is not all-inclusive. Management may assign or reassign duties at any time. Duties may change due to reasonable accommodations or other reasons. Arbitration may be required for disputes. Pay rates will not be below applicable local minimum wage requirements.
Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are provided for qualified individuals with disabilities.
* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.
** FirstCash 401K program is available to all employees 21 years of age (or older).
*** Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position.
Submission of your application confirms your opt-in to receive additional communications from the FirstCash Talent Acquisition Team. You may unsubscribe at any time. Visit https://firstcash.com/privacy-policy for more information.
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Position Type:
Full-Time Pawnbroker / Retail Sales Associate
Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.
The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on factors such as location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport and provide appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with policies and regulations.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Completes the assigned training successfully.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, and lifting).
Ability to work with firearms and to become firearms certified.
Employees may assist customers on the exterior of the building or retrieve products from exterior storage areas.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations based on business needs.
Flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit of personal performance. More details are provided during the interview process.
Notes The information contained in this description is not all-inclusive. Management may assign or reassign duties at any time. Duties may change due to reasonable accommodations or other reasons. Arbitration may be required for disputes. Pay rates will not be below applicable local minimum wage requirements.
Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations are provided for qualified individuals with disabilities.
* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.
** FirstCash 401K program is available to all employees 21 years of age (or older).
*** Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the position.
Submission of your application confirms your opt-in to receive additional communications from the FirstCash Talent Acquisition Team. You may unsubscribe at any time. Visit https://firstcash.com/privacy-policy for more information.
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