Retail Sales Associate, South Shore Plaza - Full Time
Bloomingdale's Inc., Braintree, Massachusetts, us, 02185
Overview
Retail Sales Associate, South Shore Plaza - Full Time — Braintree, MA Full time schedule; hourly rate range from $16.50 to $20.28, based on job, location, and schedule. Job Description
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. How our Selling Colleagues spend their day Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions. On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships. They Finish Strong—sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. We believe service starts with each other—supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. We strive for excellence as a journey—pride in our work, achieving sales goals, and learning from each other to deliver store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. What We Can Offer You
Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. Paid time off, eight paid holidays, leadership development, and opportunities to participate in Colleague Resource Groups and community volunteer opportunities are available. Some additional benefits we offer include: Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What You Will Do
Greet and connect with customers in a friendly and genuine way, showing appreciation and care for their experience. Recommend products by asking questions to identify needs and suggest options that resonate with the customer. Offer options and solutions to complete the sale. Wrap up the shopping journey, celebrate purchases, and share in the customer’s excitement. Master store products, services, loyalty programs, and Macy’s sales systems to help customers find what they need and suggest additional items. Maintain department recovery standards, including selling floor and fitting rooms. Deliver optimal merchandise presentation, ensure accurate pricing, and process markdowns timely and accurately. Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities. Skills You Will Need Product Knowledge:
Understanding of the products and ability to provide expert guidance based on customer wants, features, and choices. Communication:
Comfortable communicating with customers virtually, via phone, and in person. Sales:
Ability to build relationships, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology:
Use point of sale technology and applications to assist in selling and fulfilling orders. Continuous Learning:
Self-driven to stay current with product knowledge and training. Interpersonal Skills:
Excellent interpersonal skills to work with colleagues at all levels. Collaboration:
Partner with the total team to drive sales and deliver the customer experience. Who you are Flexible availability, including days, evenings, weekends, and holidays with regular attendance and punctuality. Enjoy meeting people and sharing information. Resourceful and adaptable to changing priorities; able to work independently and in teams. Comfortable handling electronic devices. Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English
No Education or Experience Required. Essential Physical Requirements
Prolonged standing/walking (at least two consecutive hours). Frequent use of computers and handheld devices. Reaching, including above eye level; crouching, kneeling, stooping; color vision. Lift, move, and operate in a dynamic environment, including climbing ladders. Lifting and moving items up to 30 lbs. About Us
This is a great time to join Macy’s. We offer opportunities to be part of memorable moments in people’s lives across customer service, operations, online, and events. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.
Click here to see details on benefits. Job Info
Job Identification: REQ_723195 Job Category: Stores Posting Date: 02/20/2026, 06:29 PM Locations: 250 Granite St, Braintree, MA, 02184, US
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Retail Sales Associate, South Shore Plaza - Full Time — Braintree, MA Full time schedule; hourly rate range from $16.50 to $20.28, based on job, location, and schedule. Job Description
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. How our Selling Colleagues spend their day Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions. On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships. They Finish Strong—sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. We believe service starts with each other—supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. We strive for excellence as a journey—pride in our work, achieving sales goals, and learning from each other to deliver store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. What We Can Offer You
Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. Paid time off, eight paid holidays, leadership development, and opportunities to participate in Colleague Resource Groups and community volunteer opportunities are available. Some additional benefits we offer include: Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What You Will Do
Greet and connect with customers in a friendly and genuine way, showing appreciation and care for their experience. Recommend products by asking questions to identify needs and suggest options that resonate with the customer. Offer options and solutions to complete the sale. Wrap up the shopping journey, celebrate purchases, and share in the customer’s excitement. Master store products, services, loyalty programs, and Macy’s sales systems to help customers find what they need and suggest additional items. Maintain department recovery standards, including selling floor and fitting rooms. Deliver optimal merchandise presentation, ensure accurate pricing, and process markdowns timely and accurately. Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities. Skills You Will Need Product Knowledge:
Understanding of the products and ability to provide expert guidance based on customer wants, features, and choices. Communication:
Comfortable communicating with customers virtually, via phone, and in person. Sales:
Ability to build relationships, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology:
Use point of sale technology and applications to assist in selling and fulfilling orders. Continuous Learning:
Self-driven to stay current with product knowledge and training. Interpersonal Skills:
Excellent interpersonal skills to work with colleagues at all levels. Collaboration:
Partner with the total team to drive sales and deliver the customer experience. Who you are Flexible availability, including days, evenings, weekends, and holidays with regular attendance and punctuality. Enjoy meeting people and sharing information. Resourceful and adaptable to changing priorities; able to work independently and in teams. Comfortable handling electronic devices. Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English
No Education or Experience Required. Essential Physical Requirements
Prolonged standing/walking (at least two consecutive hours). Frequent use of computers and handheld devices. Reaching, including above eye level; crouching, kneeling, stooping; color vision. Lift, move, and operate in a dynamic environment, including climbing ladders. Lifting and moving items up to 30 lbs. About Us
This is a great time to join Macy’s. We offer opportunities to be part of memorable moments in people’s lives across customer service, operations, online, and events. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.
Click here to see details on benefits. Job Info
Job Identification: REQ_723195 Job Category: Stores Posting Date: 02/20/2026, 06:29 PM Locations: 250 Granite St, Braintree, MA, 02184, US
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