Customer Service Representative

Penn Waste Pittsburgh offers a variety of in-office and on-road positions. We provide our employees with the tools and support they need to do their best work each day. General Information: Ways to Apply: Download the appropriate application PDF. Complete the form with your information, print, and sign. Submit your application through one of the methods listed below. You can complete an application in person from Monday to Friday, 7:30 a.m. — 4:30 p.m., at: Penn Waste Pittsburgh 2201 Robinson Boulevard McKees Rocks, PA 15136 Alternatively, fax your resume and cover letter to 724-256-4030 or mail your completed application to our corporate headquarters. Benefits for employees include: Full-time employment with potential overtime, paid at an hourly rate plus time and a half for overtime hours. Work schedules vary from 5-8 hour days to 4-10 hour days. Health, Eye, Dental, Life, AD&D, and short-term disability benefits after a waiting period. Company-provided uniforms after the waiting period, if applicable. Paid time off (PTO) after the waiting period. Participation in 401(k) with company contributions after the waiting period. All potential employees must pass a pre-employment drug test and physical, if applicable, before starting employment and are subject to ongoing drug testing as per company policy. Customer Service Representative Position Location: Lower Burrell, PA Shank Waste Service, Inc. is seeking a customer service representative to work in a fast-paced call center environment, providing excellent customer service. Essential Responsibilities: Handle inbound calls regarding service changes, issues, payments, sales inquiries, and pricing. Maintain excellent customer relations to minimize customer loss. Perform data entry. Communicate professionally in written form. Coordinate with operations, administrative, and sales staff as needed. Minimum Qualifications: Entry-level to 1 year relevant work experience. Phone experience in a call center or similar environment. Strong interpersonal and problem-solving skills. Ability to work in a fast-paced, deadline-driven environment. Proficiency in MS Excel and MS Word. Physical Requirements: The job is primarily indoors; ability to remain stationary for extended periods and move around the office occasionally. Occasional exertion of 10-20 lbs. of force. Good manual dexterity to operate office equipment. Shank Waste Service, Inc. Lower Burrell, PA Handle disposal the easy way. Get a quote for a convenient roll-off dumpster by calling us at 412-771-1000 or filling out the form below. Name Email Phone How did you hear about us? Message (e.g., what are you disposing of, etc.)

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