Location:
2900 Pacific Ave SE, Olympia, WA 98501 Shop Schedule:
Monday–Thursday: 8:00 AM – 4:30 PMFriday: 8:00 AM – 4:00 PM | Closed on weekends Starting Pay: $18/hour View the job description in addition to the application form. Job Description:
Auto Glass Professionals is looking for a friendly, reliable, and detail oriented Customer Service Representative (CSR) to join our team in Olympia, WA. As the first point of contact for many of our customers, you’ll play a key role in creating a welcoming, professional experience both in person and over the phone. You’ll assist with scheduling appointments, starting insurance claims, handling customer inquiries, and supporting our technicians to ensure smooth daily operations. Responsibilities:
– Greet and assist customers in person, by phone, and by email
– Schedule appointments and manage the daily service calendar
– Communicate clearly with customers about services, pricing, and insurance claims
– Coordinate with technicians and management to ensure a smooth workflow
– Maintain organized customer records and documentation
– Handle payments, invoicing, and basic office duties
– Provide follow-up support to ensure customer satisfaction
– Represent Auto Glass Professionals with professionalism and a positive attitude Preferred Qualifications:
– Previous experience in a customer service or front desk role (preferred)
– Strong communication and interpersonal skills
– Comfortable using computers, scheduling systems, and office software
– Ability to stay organized and multitask in a fast-paced environment
– Friendly, professional demeanor with a strong focus on customer experience
– High school diploma or equivalent
– Experience with auto industry or insurance processes is a plus (but not required) – Competitive hourly pay
– Weekends off (shop closed Saturday & Sunday)
– Paid time off (PTO)
– Supportive, family-oriented work environment
– Opportunity for growth within the company
– Work with a veteran-owned and community-focused local business Apply for this job Join The Pros Today Become Part of Our Family
We are waiting for you, whether you have experience or not! Give us a call Available from: Monday - Thursday 8:00am - 4:30pm Friday 8:00am - 4:00pm
#J-18808-Ljbffr
2900 Pacific Ave SE, Olympia, WA 98501 Shop Schedule:
Monday–Thursday: 8:00 AM – 4:30 PMFriday: 8:00 AM – 4:00 PM | Closed on weekends Starting Pay: $18/hour View the job description in addition to the application form. Job Description:
Auto Glass Professionals is looking for a friendly, reliable, and detail oriented Customer Service Representative (CSR) to join our team in Olympia, WA. As the first point of contact for many of our customers, you’ll play a key role in creating a welcoming, professional experience both in person and over the phone. You’ll assist with scheduling appointments, starting insurance claims, handling customer inquiries, and supporting our technicians to ensure smooth daily operations. Responsibilities:
– Greet and assist customers in person, by phone, and by email
– Schedule appointments and manage the daily service calendar
– Communicate clearly with customers about services, pricing, and insurance claims
– Coordinate with technicians and management to ensure a smooth workflow
– Maintain organized customer records and documentation
– Handle payments, invoicing, and basic office duties
– Provide follow-up support to ensure customer satisfaction
– Represent Auto Glass Professionals with professionalism and a positive attitude Preferred Qualifications:
– Previous experience in a customer service or front desk role (preferred)
– Strong communication and interpersonal skills
– Comfortable using computers, scheduling systems, and office software
– Ability to stay organized and multitask in a fast-paced environment
– Friendly, professional demeanor with a strong focus on customer experience
– High school diploma or equivalent
– Experience with auto industry or insurance processes is a plus (but not required) – Competitive hourly pay
– Weekends off (shop closed Saturday & Sunday)
– Paid time off (PTO)
– Supportive, family-oriented work environment
– Opportunity for growth within the company
– Work with a veteran-owned and community-focused local business Apply for this job Join The Pros Today Become Part of Our Family
We are waiting for you, whether you have experience or not! Give us a call Available from: Monday - Thursday 8:00am - 4:30pm Friday 8:00am - 4:00pm
#J-18808-Ljbffr