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Indirect Auto Dealer Relationship Manager

Truist Financial, Baton Rouge, Louisiana, us, 70873

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Indirect Auto Dealer Relationship Manager Company:

Truist Financial Location:

Baton Rouge, LA Employment Type:

Full Time Date Posted:

02/19/2026 Job Categories:

Banking, Finance/Economics, Information Technology

Overview

Develop and maintain dealer client relationships with key auto dealer personnel in order to meet or exceed contract volume, quality, and efficiency goals. Support dealer clients by uncovering and solving needs through Integrated Relationship Management (IRM).

Responsibilities

Build and maintain strong dealer relationships by presenting the company’s value promise to all dealership personnel inclusive of Finance Directors, Sales managers, General Managers, Controllers, and Dealer Principals.

Exceed monthly and quarterly volume, quality, and efficiency objectives set by management.

Be well versed in DRS natural fit IRM partners and deliver Truist solutions to dealer clients as defined by annual objectives.

Responsible for making quality sales calls to existing dealer clients averaging a minimum of 100 face‑to‑face dealer visits per month.

Utilize Salesforce.com to document dealer visits and provide documentation of specific dealer issues.

Act as a Trusted Advisor to dealer management by being aware of up‑to‑date industry trends by reading trade journals and publications and keeping up with local developments.

Be the first line of defense and protect the bank against industry risk such as reputational risk.

Maintain assigned Key Performance Indicators (KPI).

Comply with Truist policies with regard to expenses, corporate code of ethics, compliance, and corporate communication.

Conduct investigations when needed with regard to dealer issues, fraud accounts, straw purchases, and unperfected liens.

Other critical tasks and duties assigned.

Qualifications Required Qualifications:

Bachelor’s degree, or equivalent education and related training.

3 years of experience in industry‑related territory relationship management.

Excellent marketing and communication skills.

Excellent problem‑solving skills and analytical abilities.

Excellent interpersonal skills to maintain strong relationships with dealers and teammates.

Strong sales, negotiation, and persuasive skills.

Ability to work independently during times of limited supervision and demonstrate ownership and accountability for the territory.

Proficiency in basic computer applications such as Microsoft Office software products.

Ability to travel, occasionally overnight.

Reliable and professional personal transportation.

Preferred Qualifications:

5 years experience in the auto finance industry.

Local knowledge and established relationships within the designated territory.

Extensive training and development within the auto finance industry.

Job Requirements / Working Conditions

Sitting/Standing/Walking/Bending/Lifting: Constantly (more than 50% of the time), Frequently (25–50% of the time), Occasionally (less than 25% of the time), Up to 10 lbs.

Visual/Audio/Speaking: Able to access and interpret client information received from the computer and hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding: Use standard office equipment including PC keyboard and mouse, copy/fax machines, and printers.

Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel: Up to 75% of the time.

Benefits All regular teammates working 20 hours or more per week are eligible for benefits, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates also receive at least 10 days of vacation and 10 sick days during their first year of employment, prorated by hire date and full‑time or part‑time status. Other benefits may include a defined benefit pension plan, restricted stock units, or a deferred compensation plan depending on the position and division.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classifications protected by law. Truist is a Drug Free Workplace.

EEO is the Law. E-Verify. IER Right to Work.

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