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Insurance Account Position - State Farm Agent Team Member

Insurancedurhamwake, Raleigh, North Carolina, United States

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Customer Relations Representative - State Farm Agent Team Member

Full Time in Durham, NC Free food & snacks Paid time off ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Zonya Autmon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS

Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. REQUIREMENTS

Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to multi-task Property and Casualty license (must be able to obtain) Position may require irregular working hours If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. Compensation $30,000.00 - $35,000.00 per year Customer Relations Representative - State Farm Agent Team Member

Full Time in Durham, NC Benefits

Competitive salary Free food & snacks Paid time off Training & development ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Zonya Autmon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS

Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. REQUIREMENTS

Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to multi-task Bilingual - Spanish preferred Property and Casualty license (must be able to obtain) Position may require irregular working hours If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. Compensation $30,000.00 - $35,000.00 per year Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees. Join a community of good neighbors

Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none

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