Director of Operations – Home Care
Visiting Angels of the Emerald Coast, New York, New York, United States
Director of Operations - Home Care
Visiting Angels of the Emerald Coast
Shalimar, FL · Full-Time · On-site
Salary: $65,000 – $75,000 per year, plus performance-based bonus
About Us Visiting Angels of the Emerald Coast is a locally owned and operated home care agency serving seniors throughout Okaloosa, Walton and Bay Counties, including Fort Walton Beach, Niceville, Destin, and Panama City. With over a decade of experience, we are known for delivering compassionate, reliable, and personalized non-medical home care services. We are proud to be recognized among the nation’s Top 50 home care agencies for client satisfaction by Home Care Pulse and are part of the nationally respected Visiting Angels network. Our mission is to help seniors remain safely and comfortably in their homes while providing a supportive and professional environment for our caregivers and staff.
Role Description This is a full-time, on-site position based in Shalimar, FL, for the Director of Operations – Home Care. The Director of Operations serves as the operational leader of the office and is responsible for overseeing daily operations, supervising office staff and caregivers, ensuring excellent client care, and maintaining regulatory compliance. Key responsibilities include managing staffing and scheduling operations, supervising office personnel, resolving client and staffing issues, and monitoring operational performance to ensure continuity of care. The Director of Operations will also develop and maintain relationships with referral sources and support local marketing and community outreach efforts to drive continued growth.
This role participates in a rotating on-call schedule to ensure operational continuity and leadership support as needed.
QUALIFICATIONS
Required 3+ years of leadership or management experience Experience supervising staff and managing daily operations Strong organizational, leadership, and communication skills Ability to operate independently and manage multiple priorities Strong problem-solving and decision-making abilities
Preferred: Experience in home care, healthcare, or staffing environment Experience managing caregiver staffing and scheduling Knowledge of Florida home care regulations (AHCA) Experience in client service management and staff supervision Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred
Compensation and Benefits Salary: $65,000 – $75,000 per year Performance-based bonus opportunity Paid Time Off and paid holidays Leadership role with autonomy and growth opportunity Established office with strong reputation and support
Location Shalimar, FL Serving Fort Walton Beach, Niceville, Destin, and surrounding areas
Apply Submit your resume to be considered for this leadership opportunity with Visiting Angels of the Emerald Coast.
About Us Visiting Angels of the Emerald Coast is a locally owned and operated home care agency serving seniors throughout Okaloosa, Walton and Bay Counties, including Fort Walton Beach, Niceville, Destin, and Panama City. With over a decade of experience, we are known for delivering compassionate, reliable, and personalized non-medical home care services. We are proud to be recognized among the nation’s Top 50 home care agencies for client satisfaction by Home Care Pulse and are part of the nationally respected Visiting Angels network. Our mission is to help seniors remain safely and comfortably in their homes while providing a supportive and professional environment for our caregivers and staff.
Role Description This is a full-time, on-site position based in Shalimar, FL, for the Director of Operations – Home Care. The Director of Operations serves as the operational leader of the office and is responsible for overseeing daily operations, supervising office staff and caregivers, ensuring excellent client care, and maintaining regulatory compliance. Key responsibilities include managing staffing and scheduling operations, supervising office personnel, resolving client and staffing issues, and monitoring operational performance to ensure continuity of care. The Director of Operations will also develop and maintain relationships with referral sources and support local marketing and community outreach efforts to drive continued growth.
This role participates in a rotating on-call schedule to ensure operational continuity and leadership support as needed.
QUALIFICATIONS
Required 3+ years of leadership or management experience Experience supervising staff and managing daily operations Strong organizational, leadership, and communication skills Ability to operate independently and manage multiple priorities Strong problem-solving and decision-making abilities
Preferred: Experience in home care, healthcare, or staffing environment Experience managing caregiver staffing and scheduling Knowledge of Florida home care regulations (AHCA) Experience in client service management and staff supervision Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred
Compensation and Benefits Salary: $65,000 – $75,000 per year Performance-based bonus opportunity Paid Time Off and paid holidays Leadership role with autonomy and growth opportunity Established office with strong reputation and support
Location Shalimar, FL Serving Fort Walton Beach, Niceville, Destin, and surrounding areas
Apply Submit your resume to be considered for this leadership opportunity with Visiting Angels of the Emerald Coast.