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RCS Associate

IU Health, Muncie, Indiana, United States, 47304

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RCS Associate

Overview 9a-5:30p M-F, no weekends. On-Site: 2901 W Jackson St Muncie IN, 47303 This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Context & Purpose of Role

Staffing, Registration Expectations:

3 Months: Demonstrates a solid understanding of all provided training materials and is able to perform responsibilities independently. 6 Months: Consistently meets established performance goals and expectations. 12 Months: Exceeds performance goals, serves as a resource for training others, and is cross-trained in at least one additional role. Responsibilities of Role

Registration, cerner messaging, customer service, ARR alerts. This role supports Primary care, OBGYN, Bariatrics & Medical weight loss, and Outpatient lab Other Requirements

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.