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AR / Collections Specialist

San Antonio Staffing, San Antonio, Texas, United States, 78201

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Accounts Receivable And Collections Specialist

We are looking for a skilled Accounts Receivable and Collections Specialist to join our team in San Antonio, Texas. This contract to permanent position offers an excellent opportunity for individuals who thrive in a fast-paced and collaborative environment. The role involves managing the full accounts receivable cycle, ensuring timely and accurate payments, and maintaining strong relationships with clients while improving financial metrics such as Days Sales Outstanding (DSO). If you are detail-oriented, self-driven, and excel in problem-solving, this position is a great fit for you. Responsibilities: Monitor assigned accounts for overdue payments, discrepancies, and payment trends. Investigate and resolve short payments, overpayments, and deductions through customer portals or direct communication. Apply incoming payments accurately across customer accounts and ensure proper allocation. Process debit and credit transactions while maintaining accurate records for reporting purposes. Generate and manage aging reports to track outstanding balances and support the collection process. Collaborate with internal teams and sales partners to address payment issues and negotiate repayment terms. Research and resolve customer claims and promotional credits to ensure proper accounting. Handle manual invoicing tasks and cash application duties for high-volume operations. Reconcile accounts receivable data and prepare periodic reports for analysis. Maintain detailed documentation of collection activities and provide insights to improve financial performance. Requirements: Minimum of 13 years of experience in B2B accounts receivable and collections. Advanced proficiency in Excel, including pivot tables and complex formulas. Strong critical thinking skills to analyze discrepancies and resolve payment issues. Ability to work independently and proactively without requiring constant supervision. Excellent verbal and written communication skills for interacting with clients and internal teams. Bilingual proficiency in English with Spanish as a preferred skill. Familiarity with high-volume invoicing and cash application processes. Experience with Microsoft Great Plains Accounting or similar systems is a plus.