Organizational Effectiveness Consultant
Lake Michigan Credit Union, Grand Rapids, Michigan, us, 49528
Organizational Effectiveness Consultant page is loaded## Organizational Effectiveness Consultantlocations:
Grand Rapids, MItime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
REQ-2026-6397**General Information**Primary Location: Grand Rapids, MIEmployee Status: Full-TimeWorkplace Type: Hybrid | Monday & Friday Remote, Tuesday - Thursday in officeTravel: Occasional travel to other LMCU locations in and out of state may be required up to 4 times per year, as well as occasional in town travel to other facilities may be required.**Who we are:**At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.**About this position:**The Organizational Effectiveness (OE) Consultant serves as a trusted internal consultant and enterprise change management expert, responsible for ensuring that organizational initiatives are implemented successfully and sustained over time. This role is primarily focused on change management, using a centralized, Prosci-aligned methodology to drive consistent, high-quality change outcomes across Lake Michigan Credit Union (LMCU). In addition to leading and shaping change efforts, the OE Consultant designs and develops organizational effectiveness and talent management frameworks (e.g., succession planning, leadership capability models, performance management). The role operates proactively, influencing initiatives early, advising senior leaders, and building enterprise change capability to reduce change fatigue and strengthen adoption.**What you’ll do:****Change Management & Consulting*** Serve as a centralized change management expert, applying Prosci methodology while tailoring approaches to the scope, risk, and impact of each initiative.* Partner with senior leaders, project managers, and departments to shape initiatives early, defining change strategies, success measures, and governance.* Lead or co-lead change strategies for enterprise-wide, cross-functional, and high-impact initiatives. This includes but is not limited to technology implementations, process changes, culture shifts, and regulatory-driven change.* As a trusted advisor, provide recommendations on change approaches, ensuring consistency and discipline across initiatives.* Create change management plans including stakeholder/impact analyses, communication plans, resistance mitigation plans, skill gap analyses, training plans, etc.* Report on or demonstrate the impacts of effective change management as determined by initiative success metrics including CM-specific metrics (e.g. user adoption rates, change readiness, etc.)* Ensure impacted employees and managers have the desire and ability to maintain the change long-term.**Enterprise Change Capability*** Own the evolution of LMCU’s change management and OE practice, including standards, tools, templates, learning assets, and governance.* Design and deliver learning experiences and resources to build leader change capability, reducing change fatigue and increasing consistency over time.* Analyze data from change and OE assessments to evaluate effectiveness and recommend improvements to methodology, tools, and approaches.* Develop multimedia resources (toolkits, summaries, infographics, job aids) to elevate change management and OE practices across the organization.**Relationship Management & Leadership Support*** Build and maintain strong relationships with leaders at all levels through regular engagement, active listening, and strategic inquiry.**Process and Framework Design and Development*** Design and improve OE and talent management frameworks, including succession planning, leadership frameworks, capability models, and performance management practices.* Partner closely with HR, L&D, and Talent Management teams to implement solutions and execute formal handoffs for long-term sustainment.* Consult with stakeholders to ensure OE and talent solutions align with business strategy and support successful change adoption.**Additional Responsibilities*** Serve on assigned internal committees and/or external boards as requested.* Adhere to all applicable federal and state laws, regulations, and guidance; comply with LMCU policies and procedures; complete required training.**What you’ll bring:*** Three to five years of related experience in organizational effectiveness, change management, or internal consulting.* Demonstrated experience leading or advising on complex change initiatives with accountability for adoption and sustainment outcomes.* Bachelor’s degree in Business, Organizational Leadership, or a related field.* Change Management certification required (e.g., Prosci, CCMP).* Deep knowledge of change management principles and application (Prosci/ADKAR).* Strong consulting, facilitation, and coaching skills with senior leaders and project teams.* Ability to influence without authority and act as a trusted advisor.* Excellent project management, analytical, and problem-solving skills.* Strong written and verbal communication skills.* Ability to work independently while collaborating effectively across diverse teams.**What you’ll get:*** All Employees: weekly pay and retirement savings options.* Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.* To see a full list of our benefit offerings, check out this !**Careers@lmcu.org****.**If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one.As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities.You’ll love working here at Lake Michigan Credit Union! #J-18808-Ljbffr
Grand Rapids, MItime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
REQ-2026-6397**General Information**Primary Location: Grand Rapids, MIEmployee Status: Full-TimeWorkplace Type: Hybrid | Monday & Friday Remote, Tuesday - Thursday in officeTravel: Occasional travel to other LMCU locations in and out of state may be required up to 4 times per year, as well as occasional in town travel to other facilities may be required.**Who we are:**At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.**About this position:**The Organizational Effectiveness (OE) Consultant serves as a trusted internal consultant and enterprise change management expert, responsible for ensuring that organizational initiatives are implemented successfully and sustained over time. This role is primarily focused on change management, using a centralized, Prosci-aligned methodology to drive consistent, high-quality change outcomes across Lake Michigan Credit Union (LMCU). In addition to leading and shaping change efforts, the OE Consultant designs and develops organizational effectiveness and talent management frameworks (e.g., succession planning, leadership capability models, performance management). The role operates proactively, influencing initiatives early, advising senior leaders, and building enterprise change capability to reduce change fatigue and strengthen adoption.**What you’ll do:****Change Management & Consulting*** Serve as a centralized change management expert, applying Prosci methodology while tailoring approaches to the scope, risk, and impact of each initiative.* Partner with senior leaders, project managers, and departments to shape initiatives early, defining change strategies, success measures, and governance.* Lead or co-lead change strategies for enterprise-wide, cross-functional, and high-impact initiatives. This includes but is not limited to technology implementations, process changes, culture shifts, and regulatory-driven change.* As a trusted advisor, provide recommendations on change approaches, ensuring consistency and discipline across initiatives.* Create change management plans including stakeholder/impact analyses, communication plans, resistance mitigation plans, skill gap analyses, training plans, etc.* Report on or demonstrate the impacts of effective change management as determined by initiative success metrics including CM-specific metrics (e.g. user adoption rates, change readiness, etc.)* Ensure impacted employees and managers have the desire and ability to maintain the change long-term.**Enterprise Change Capability*** Own the evolution of LMCU’s change management and OE practice, including standards, tools, templates, learning assets, and governance.* Design and deliver learning experiences and resources to build leader change capability, reducing change fatigue and increasing consistency over time.* Analyze data from change and OE assessments to evaluate effectiveness and recommend improvements to methodology, tools, and approaches.* Develop multimedia resources (toolkits, summaries, infographics, job aids) to elevate change management and OE practices across the organization.**Relationship Management & Leadership Support*** Build and maintain strong relationships with leaders at all levels through regular engagement, active listening, and strategic inquiry.**Process and Framework Design and Development*** Design and improve OE and talent management frameworks, including succession planning, leadership frameworks, capability models, and performance management practices.* Partner closely with HR, L&D, and Talent Management teams to implement solutions and execute formal handoffs for long-term sustainment.* Consult with stakeholders to ensure OE and talent solutions align with business strategy and support successful change adoption.**Additional Responsibilities*** Serve on assigned internal committees and/or external boards as requested.* Adhere to all applicable federal and state laws, regulations, and guidance; comply with LMCU policies and procedures; complete required training.**What you’ll bring:*** Three to five years of related experience in organizational effectiveness, change management, or internal consulting.* Demonstrated experience leading or advising on complex change initiatives with accountability for adoption and sustainment outcomes.* Bachelor’s degree in Business, Organizational Leadership, or a related field.* Change Management certification required (e.g., Prosci, CCMP).* Deep knowledge of change management principles and application (Prosci/ADKAR).* Strong consulting, facilitation, and coaching skills with senior leaders and project teams.* Ability to influence without authority and act as a trusted advisor.* Excellent project management, analytical, and problem-solving skills.* Strong written and verbal communication skills.* Ability to work independently while collaborating effectively across diverse teams.**What you’ll get:*** All Employees: weekly pay and retirement savings options.* Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.* To see a full list of our benefit offerings, check out this !**Careers@lmcu.org****.**If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one.As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities.You’ll love working here at Lake Michigan Credit Union! #J-18808-Ljbffr