Logo
job logo

Sales and Operations Spa Manager

Hand & Stone Franchise Corp, Los Angeles, California, United States, 90079

Save Job

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Wellness resources

We’re looking for a disciplined, organized and sales-driven leader ready to take charge. At Hand & Stone Hollywood, your mission is simple: grow revenue, elevate performance and run a tight, high-standard spa. If you take pride in results and have the work ethic to back it up, this is the leadership role you’ve been working toward.

What You’ll Do (Core Responsibilities) Sales Leadership (Primary Focus)

Drive membership, upgrades, and retail to

exceed

revenue goals

Recruit, coach and motivate a

sales-focused team

Hold team members accountable to performance and professionalism

Lead with structure: clear expectations, clear follow-through

Build referral + retention success with loyal client relationships

Analyze KPIs weekly and adjust strategy for fast results

Ensure every client gets a

premium, luxury

experience

Operational Excellence

Maintain

flawless organization

of schedules, staffing and service flow

Oversee cleanliness, safety, compliance and policy enforcement

Manage inventory like a pro, stocked, efficient, visually sharp

Run productive team meetings and continuous training

Solve problems with urgency and a commitment to service

Support a culture of

accountability, respect, and high standards

What You Bring You are…

✔ A closer — confident selling memberships, upgrades, and retail

✔ Organized & disciplined — structure is your love language

✔ Assertive but supportive — you coach AND you hold the line

✔ Hungry to win — you don’t just hit goals… you raise them

✔ A builder — you create strong teams and strong results

✔ A leader with 3+ years management experience in spa/wellness/hospitality

✔ Strong communication + problem-solving skills

✔ Available evenings, weekends, and holidays as business requires

Compensation & Benefits

Competitive base salary

Monthly performance bonuses

based on revenue + KPIs

Employee discounts on services, retail + gift cards

Growth path into multi-unit leadership for top performers

Work with a stable, repeat-client membership model

This is a role for someone who truly takes ownership. If you want responsibility, influence, and the chance to shine, we’re ready for you.

Apply today, top candidates will be contacted immediately. Let’s build something exceptional together.

#J-18808-Ljbffr