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Payments Processor Specialist I

OnPoint Community Credit Union, Portland, Oregon, United States, 97204

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Job Description Montgomery Park, 2701 NW Vaughn St, Portland, Oregon, United States of America

Posted Wednesday, February 18, 2026 at 11:00 AM

Overview As a Payments Processor Specialist I, you will be tasked with a variety of daily duties across the Payments department. This team accomplishes high level data processing, validations and maintenance for high volume tasks, both within our Core and through vendor systems. Accuracy, attention to detail, and ability to follow written procedures are keys to success in this position, where quality is critical. Must work effectively within a team environment and with limited supervision. Tasks and assignments change over time with system updates, new efficiencies, and business needs, so flexibility is crucial to be successful in this role.

Primary Responsibilities

Debit and Credit Card Maintenance- Limits, Travel notices, Payment Reversals, Credit Balance Refunds, Fee Reversals, Card Delivery, Balance Transfers, and Auto Pay

Instant Issue Cards- Inventory management and monthly ordering for branches

Deposit correction and manual transaction posting.

ACH Credit Card payment reversals

ATM check bags retention and Research for dispute resolution

Cash Advance Receipt retention

Department mail- Receive, distribute, and process.

Manage daily letter output for credit card member communications

Other duties as assigned

Overall

Contribute to a sense of teamwork and purpose within the department

Provide professional, high-quality service to our members and all fellow employees

Provide input and recommendations for operational efficiencies and compliance

Comply with all security and confidentiality procedures

Follow all internal control procedures, assist in updating applicable procedures when necessary

Knowledge, Skills and Abilities

Strong ability to communicate effectively with internal and external members

Strong time-management and organization skills

Highly organized, attentive to detail, and flexible

Willingness to contribute in areas where codified procedures may not exist

Ability to adapt and learn new systems quickly and effectively

Skilled in data processing and high-focus for accuracy

Desire to be a team player, share responsibility and promote a team environment

Ability to train others

Proficient in Microsoft Office programs

Ability to work independently and communicate with individuals of diverse backgrounds

Qualifications

High school graduate or GED required

Minimum of 2 years of successful experience working in a financial institution preferred

Physical Requirements

Constant 10-key typing

Frequent sitting and / or standing

Occasional lifting / pushing / pulling of objects up to 50lbs.

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.

We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Montgomery Park, 2701 NW Vaughn St, Portland, Oregon, United States of America

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