SPECIALTY SALES ASSOCIATE-PART TIME / *$500 Recruitment Bonus
Navy Exchange Service Command, Newport, Rhode Island, us, 02840
Job Description - SPECIALTY SALES ASSOCIATE-PART TIME / *$500 Recruitment Bonus (250001A1)
Job Number 250001A1
Primary Location United States, Rhode Island, Newport
Organization Newport Uniform Shop | Pay Range : $16.00 + DOE
Job Summary As a Specialty Sales Associate you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. Through your specialty knowledge you will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and be able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Responsibilities
Customer Service – proactively engage and make a connection with customers; ask questions and listen to customer needs; direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, STAR card; provide premier customer service; cooperate and build positive inclusive and respectful relationships; take accountability for your own actions and outcomes; use specific knowledge to demonstrate product features and provide comparisons with similar products; when selling clothing or military uniforms, take upper and lower body measurements to ensure proper fit of tailored articles.
Organization – maintain store appearance.
Sales – cross‑sell products and know layout of the store; make suggestions to customers on latest trends and current promotions based on their individual needs; upsell products; learn product features, keep up with the latest trends, and use company tools and technology to confidently provide the customer with product knowledge specs.
Point‑of‑Sale – process cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling including counting money and returning accurate amounts to the customer.
Paperwork – complete various forms of paperwork, reports and reconciliation.
Special orders – handle special order merchandise requests, including ordering, tracking and providing updates to customers.
Inventory – be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed; may participate in periodic inventories.
Dependability – adhere to assigned work schedule and complete work assignments accurately and completely.
Other duties as assigned.
Qualifications
Product Knowledge – in‑depth technical knowledge of how products work, warranties, and ability to compare products by features.
Experience – 1–2 years of retail or relevant work experience required; 6 months of product‑specific experience required.
Communication Skills – strong interpersonal and communication skills; ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals; ability to effectively communicate with customers, peers and management; ability to communicate on the telephone with proper etiquette.
Mathematical Skills – basic math functions (addition, subtraction, multiplication, division); ability to use a calculator and calculate percentages and ratios.
Reasoning Ability – ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business; ability to work as part of a team and take initiative independently of direct supervision; ability to understand and problem‑solve customer needs.
Physical Demands This position involves constant movement, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work is typically performed indoors but may be assigned outdoors depending upon location.
Other Skills Enthusiastic, friendly and energetic with a desire to provide outstanding service.
Work Hours Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.
General Experience 6 months of responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
Substitution of Education for Experience Graduation from a full 4‑year or senior high school or possession of a General Education Development (GED) certificate may be substituted for the education requirements.
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Job Number 250001A1
Primary Location United States, Rhode Island, Newport
Organization Newport Uniform Shop | Pay Range : $16.00 + DOE
Job Summary As a Specialty Sales Associate you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. Through your specialty knowledge you will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and be able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Responsibilities
Customer Service – proactively engage and make a connection with customers; ask questions and listen to customer needs; direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, STAR card; provide premier customer service; cooperate and build positive inclusive and respectful relationships; take accountability for your own actions and outcomes; use specific knowledge to demonstrate product features and provide comparisons with similar products; when selling clothing or military uniforms, take upper and lower body measurements to ensure proper fit of tailored articles.
Organization – maintain store appearance.
Sales – cross‑sell products and know layout of the store; make suggestions to customers on latest trends and current promotions based on their individual needs; upsell products; learn product features, keep up with the latest trends, and use company tools and technology to confidently provide the customer with product knowledge specs.
Point‑of‑Sale – process cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling including counting money and returning accurate amounts to the customer.
Paperwork – complete various forms of paperwork, reports and reconciliation.
Special orders – handle special order merchandise requests, including ordering, tracking and providing updates to customers.
Inventory – be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed; may participate in periodic inventories.
Dependability – adhere to assigned work schedule and complete work assignments accurately and completely.
Other duties as assigned.
Qualifications
Product Knowledge – in‑depth technical knowledge of how products work, warranties, and ability to compare products by features.
Experience – 1–2 years of retail or relevant work experience required; 6 months of product‑specific experience required.
Communication Skills – strong interpersonal and communication skills; ability to read, write and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals; ability to effectively communicate with customers, peers and management; ability to communicate on the telephone with proper etiquette.
Mathematical Skills – basic math functions (addition, subtraction, multiplication, division); ability to use a calculator and calculate percentages and ratios.
Reasoning Ability – ability to multi‑task while being attentive to customers and remaining flexible to the needs of the business; ability to work as part of a team and take initiative independently of direct supervision; ability to understand and problem‑solve customer needs.
Physical Demands This position involves constant movement, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work is typically performed indoors but may be assigned outdoors depending upon location.
Other Skills Enthusiastic, friendly and energetic with a desire to provide outstanding service.
Work Hours Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.
General Experience 6 months of responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
Substitution of Education for Experience Graduation from a full 4‑year or senior high school or possession of a General Education Development (GED) certificate may be substituted for the education requirements.
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