Business Development Representative - Service
Modern Hyundai of Concord, Concord, New Hampshire, United States, 03306
Business Development Representative - Service
Job Category : Sales
Requisition Number : BUSDE003604
Apply now
Posted : September 19, 2024
Full-Time
Locations Showing 1 location
Modern Hyundai Modern Hyundai of Concord 965 Concord Parkway South Concord, NC 28027, USA
Responds to phone customer inquiries. Ensures the dealership actualizes its maximum ROI on phone leads. Responsible for processing various paperwork.
ESSENTIAL DUTIES
Communicates effectively with customers and prospects by phone.
Schedules appointments for a reasonable level in comparison to other BDRs
Follows up and responds to internet leads immediately
Delivers messages intended for other departments promptly
Maintain customer database and follow-up through CDK
Entry data into all required tools
Possesses thorough knowledge of all electronic tools and lead sources
Stays up to date on all dealership products and services
Establishes personal goals that are consistent with department standards of productivity, and devises a strategy to meet those goals.
Maintains a professional appearance
Other duties may be assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma
Two plus years related experience and/or training; or a combination of education and experience.
COMMUNICATION SKILLS
Ability to read, write and comprehend simple instructions, short correspondence, reports, and memos
Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
MATHEMATICAL SKILLS
Ability to add, subtract, and multiply, using whole numbers and decimals.
Ability to calculate figures and amounts such as discounts, interest, tax, etc.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
CERTIFICATES, LICENSES, REGISTRATIONS
Valid state driver's license
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting to perform routine administrative tasks, using fine motor skills, to type using a keyboard, and operating basic office equipment, such as a telephone, scanner/copy machine, and calculator.
WORK ENVIRONMENT
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, Modern reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. This document does not represent a contract of employment.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Requisition Number : BUSDE003604
Apply now
Posted : September 19, 2024
Full-Time
Locations Showing 1 location
Modern Hyundai Modern Hyundai of Concord 965 Concord Parkway South Concord, NC 28027, USA
Responds to phone customer inquiries. Ensures the dealership actualizes its maximum ROI on phone leads. Responsible for processing various paperwork.
ESSENTIAL DUTIES
Communicates effectively with customers and prospects by phone.
Schedules appointments for a reasonable level in comparison to other BDRs
Follows up and responds to internet leads immediately
Delivers messages intended for other departments promptly
Maintain customer database and follow-up through CDK
Entry data into all required tools
Possesses thorough knowledge of all electronic tools and lead sources
Stays up to date on all dealership products and services
Establishes personal goals that are consistent with department standards of productivity, and devises a strategy to meet those goals.
Maintains a professional appearance
Other duties may be assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School Diploma
Two plus years related experience and/or training; or a combination of education and experience.
COMMUNICATION SKILLS
Ability to read, write and comprehend simple instructions, short correspondence, reports, and memos
Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
MATHEMATICAL SKILLS
Ability to add, subtract, and multiply, using whole numbers and decimals.
Ability to calculate figures and amounts such as discounts, interest, tax, etc.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
CERTIFICATES, LICENSES, REGISTRATIONS
Valid state driver's license
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting to perform routine administrative tasks, using fine motor skills, to type using a keyboard, and operating basic office equipment, such as a telephone, scanner/copy machine, and calculator.
WORK ENVIRONMENT
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, Modern reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. This document does not represent a contract of employment.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr